Recent content by Shantal

Thank you UFHH01 for the precise and fantasic answer! We removed horde and followed kb112453 to recreate webpresence's db. Afterwards we could click "Retrieve Keys" and the license error disappeared. Now Plesk control Panel is mostly working. There is some strange issues with enabling domains...

Hi again We run this command: /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base It went fine. Please find log file attached (autoinstaller3.txt). Current status is unchanged: - domain websites are working...

On the first point: at this moment, logging in to plesk control panel on 8443 is useless. After providing credentials, we are directly forwarded to the license management page, where it states that: " Error: The license key is invalid. In order to use Plesk, please obtain and install a new valid...

I am in the same boat - did you find any resolution to this license thing?

Hi and thank you for your reply. Yes, we tried that and things got a whole lot worse. The repair ran for some time and ended with errors (some SQL grant query fails). Now all sites are down and in /var/log/sw-cp-server/error_log, we get: 2014/10/25 18:10:05 [crit] 23535#0: *1328 connect() to...

Hi guys, After last night's attempt to upgrade one of our old plesk servers (10.0.1), on RHEL 5.5, we are left with unfunctional control panel. Following the KB http://kb.odin.com/en/113604, we see: 1) no /usr/local/psa/version file exists currently. 2) mysql -uadmin -p`cat...

Plesk was upgraded from 10.0.1 to 12.0.18 using autoinstaller on RHEL 5.5. Installation was restarted number of times to troubleshoot various problems: - installing missing dependencies with up2date - GPG key for atomic repository was re imported - mysqld did not restart because of unsupported...

IgorG, thank you for reading and answering. The article that you point out is very useful, I have used the script to add new commands. The ./chroot_update.sh --update part of it, might be what I need here, I am just unsure if it will delete all my manually added commands - I'll have to read...

Hi guys, After update of some system commands, there is now difference between the system-wide command and the equivalent that is located in the chroot template directory (and the command that is in the domain's bin dir). Is there a command/utility that can help with updating the commands (and...

root> cat /etc/psa/psa.conf | grep HTTPD_VHOSTS_D HTTPD_VHOSTS_D /disk2/var/www/vhosts ---------------- I do have a second disk , which is used for /var and /home, but some time ago, I ran transvhosts.pl and all used to work just fine until a couple of days ago. What we were doing? Well, we...

Hello IgorG and thank you for your quick reply. I already attempted the advise in 120112, before I made this post, but it does not change anything. My www-data user was already in the psaserv group and I did change the permissions to 775 on one of the client's directories, but nothing changed...

Hi guys, I am new to plesk and testing out Plesk 12 on an Ubuntu 14.04 server - still on a trial license. As a proper noob, I have somehow managed to re-configure the system, so that now all domains are unaccesable with 403 Forbidden "You don't have a permission to access / on this...

That did the trick :) I can now create new domains with the chroot-ed subscription. I have also HTTPD_VHOSTS_D /disk2/var/www/vhosts in my psa.conf - looks strange, but as long as plesk is happy, I am ok :) I have some chroot issues now (like scp complaining /usr/bin/ssh: No such file or...

IgorG, thank you for your quick response. Hm, I expected that since plesk was installed on top of already altered file system, it would "detect" the underlying links. I just ran: /usr/local/psa/bin/transvhosts.pl --dest-dir /disk2/var/www/vhosts --correct-scripts Moving files to new...

Hi guys, I am testing out Plesk control panel 12 - looks promising, but the moment I hit chroot-ed environment, many things go wrong. Set up: Virutal server, running linux (64 bit Ubuntu 14.04 Server LTS); Plesk Control Panel 12.0.18, Update #14; Currently running on a trial license...