Recent content by SupportAXL

Hi, We have got red question marks next to a couple of subscriptions on our panel. The Billing Manager looks alright but these 2 subscriptions have the red question marks. Could anyone please help us with this? Thanks.

we were troubled with this problem too ... we resolved it by going into the client's control panel, php settings and adding C:\Windows\Temp to the open_basedir ... so it looks like ... E:\inetpub\vhosts\xyz.com\httpdocs\;C:\Windows\Temp\

Alright. Sorted out by correcting the shared IP address in the PleskWin servers. Now the shared IP in Panel and the CBM servers is the same. Hope this may help someone else.

Hi, we are stuck with a problem in the Plesk Panel and CBM sync for hosting packages. We registered a new customer in Billing Manager and it did not sync the hosting package. When we tried to find out more about the error, we saw this in the MBAPI Command Output ProcessPanelCommand: Unable...

Hi Eugene, You nailed it!! ... I had a tax rule for Australia and was registering as a user from India. No wonder there were zero taxes! ... Is there anyway that I can define a global rule for everyone coming to the site? Thanks ...

Hi All ... we have created an online store from CBM 10.4 and it seems to work fine. The problem that we have is that at the stage where the registration takes place and the customer enters the details, the taxes go zero after that. So let's say a product is priced at $10 and with tax it is...

Please help on this one ... Its urgent ... Igor/Sergey/anyone ...

Hi, we recently upgraded to version 10.4 from 10.3 and now the SSO is not working. There are 2 symptoms: 1) It would not let us move from Panel to Business Mgr. Just keeps on prompting for a password. 2) A customer is trying to logon and gets stuck at sso/api.php and it keeps on going for a...

Hi IgorG ... We have updated the Plesk to 10.4.4 with MU6 ... And we also configured the default email client to Smartermail ... Now it does create the bindings and redirects. Now we are running into a different problem though ... the Customer and Business manager does not have SmarterMail...

Hi All, We have a Plesk Panel 10.x setup with Smartermail 8.x running under IIS 7.5 ... The problem that we have is that whenever we add a new package to the Plesk, the website is successfully created under IIS, however the SmarterMail site in IIS doesnt update the IIS bindings with...

Hi, can someone please suggest ... Thanks

Hi, We have plesk running with Microsoft DNS as master for any domains created in the control panel. We need these domains to automatically sync with the secondary slave servers. One of the slave servers is a Windows DNS server which is a part of our AD (Plesk server is not a part of AD)...

Never mind ... resolved it ourselves by removing the machine from the domain

Can anyone help with this as well?

Still waiting for anything on this please ...