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Two months later, still no resolution, sitting on my hands waiting for Plesk to talk to Acronis about licenses
Super frustrating and so bad, retail level support for an enterprise backup product
Whenever we have an issue with Acronis backup is seems to take weeks to get anything meaningful in terms of support - we currently have an Acronis backup that keeps getting stuck on a server, 19 days the support ticket has been open for with the backup failing for longer than that
For a product...
Same issue also - turn off skip_name_resolve
Fix it by doing this:
edit /etc/mysql/my.cnf, e.g.:
# nano /etc/mysql/my.cnf
add the line and save the file:
skip_name_resolve = off
restart sql service with the command:
systemctl restart mariadb
**
the issue is caused by name resolution in...
We have an issue with Acronis backup which has either a memory leak chewing all available RAM then crashing the box or a kernel panic issue where the kernel panic chews all available RAM and crashes the box
We have an open ticket with Plesk who've bumped it to Acronis who have ridiculously bad...
Thought I'd share here as we had Acronis start failing again today on a box and thought it was the same issue again but wasn't
We troubleshooted by running webcpprecapture command manually in console to see what was happening
Internal PHP plesk was running out of memory and the php process was...
@john0001 disagree with "It's fine - the overhead on CPU/memory is generally minimal."
We've turned this on for higher tier customers and definitely significant boost in speed as they're not waiting for free workers but its also jacked up short term average CPU utilisation by 20-30% because...
Awesome - this solves the exact problem we had a couple of days ago with a site chewing all the available php workers crashing other sites on the box even though there's plenty of resources to spare
Thought I'd share this as haven't seen anything in the forums and is probably the most authentic looking spam/phishing email I've ever seen and people will be easily caught in this.
We run Plesk infrastructure for a small hosting company and got the email below into our helpdesk today
The...