Recent content by Tony_C

Hi - you said Plesk provided a workaround, but you didn't say what! Please could you share this workaround, as I am also unable to upgrade.

PROBLEM PARTIALLY SOLVED... but this is very odd. I solved the problem, and I have no idea what to do about it. As I mentioned, the panel stopped working when I was using openSSL to generate a huge key. What I hadn't remembered was what also happened: StartSSL installs a certificate on...

Can you work your magic on my problem Igor? :-)

Hi Igor - sorry, I wasn't clear. I did check that one, and this is what I get (those stops and starts were probably me trying it again and again to make it work :) : 2012-02-12 20:41:40: (log.c.75) server started 2012-02-12 20:52:39: (log.c.75) server started 2012-02-12 21:09:28...

Can anyone help?

Just to add to this, what I've noticed is that I can execute "service sw-cp-serverd start", and I almost always get this: Starting SWsoft control panels server... stale pidfile. [ OK ] Then, a PS will give me this 502 10074 0.0 0.0 58996 1308 ? S 16:19 0:00...

Hi, I've got a problem and I've been trying to work it out for a few days. I run Plesk 10.4.4, CentOS5 - 2.6.18-028stab095.1 #1 SMP Mon Oct 24 20:15:15 MSD 2011 x86_64 x86_64 x86_64 GNU/Linux At the weekend I was making a number of small changes to configuration files - stuff that didn't...

"The confusing description has been fixed ~3 months ago and now can only be seen in old versions of the software." I do not think this is true. I have updated my software 5 DAYS AGO - it was a brand new VPS account installation and I immediately upgraded to 10.4.4 I have an "unlimited...

Hi Igor I didn't receive anything and haven't had any contact since. But this is odd - I have submitted the ticket 3 times now, on 2 different browsers. I have never received any errors - each time, I get to the page where it tells me my ticket has been submitted and I will receive the...

Not had email notification for support request Is there anything wrong with the support request system? I put in a support request a few days ago but never received an email confirmation, despite reaching the page where it said my request had been submitted. I decided to submit the...

Thanks Igor, I appreciate your response. I've submitted a support request. I am hoping that it ends up being a simple problem, and that all the consequences are simply that - consequences, rather than damaged files and installations :) RoverM - I will update you when I find a solution...

I resolved the issue with the filename in the reply above; I don't know how, why or when it was created or used, but the failed upgrade did some damage. Deleting the file put right the problems I had accessing phpMyAdmin, but I don't want to try any further upgrade work until I've resolved the...

Sadly I've noticed that the failed upgrade has also damaged other areas. I cannot use phpMyAdmin now - I get the same Can't create/write to file '#sql_64c_0.MYD' message no matter what table I click on; my Wordpress blog, which uses the database, also seems to be failing a lot. I would...

Hi I'm brand new to working with Plesk. I'm confident and experienced at working with a variety of PC/Linux/Unix systems and web servers, but I don't know what to do about this problem. The system I have just taken over was on an old version of Plesk - 9.0 I think. I was able to upgrade a...