Recent content by Will-NYESDigital

If its any help from our side we have nothing in Cloudflare so this error happens when we try and do an initial export into Cloudflare. Configuration of settings in Cloudflare is as described in the Plesk Documentation. ie "Zone:Edit", "DNS:Edit". Integration has completed without error

We are having the same issue when testing the extension (same config as above) . API looks fine, in terms of config and Plesk side looks good to. Not sure where else to look ! The only thing we haven't done is change the Nameservers at Root as we don't want to until we have a successful export...

Hi All. Thank you for your support on this, we rebuilt the server and upgraded our RAM to 8GB and will monitor the alerts from here on. Thanks all for the help once again.

Thank you for the suggestion however I have checked the maria.db file and there are only a couple of lines in there.

Hi @Peter Debik and @mow - after undertaking a server restart to apply updates etc the swap usage went back to normal again, however we have noticed that the advanced monitoring graph is showing signs of it increasing again which we understand to be MYSQL related. Can you advise where we can...

I don't understand though how the swap usage has been fine as long as I've known and all of a sudden it has gone up in the past week, please see screenshot - how do you advise looking into this as I have checked the log files and the times/dates don't match up?

Hi Peter Thank you for your response. I am aware that this is a notifier and we just need to get the swap usage down to stop the warnings. The ram is a total of 2GB which can be seen in the attached image, do you recommend increasing this and if so how?

Hi all, Please see below the issue I am having: PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.37 Update #2, last updated on Aug 11, 2021 03:25 AM - CentOS Linux 8.4.2105 (Core) PROBLEM DESCRIPTION I have received multiple alerts from Advanced Monitoring advising...

Hi @Peter Debik I hope your well. Please could you let me know if you have had time to look into this issue and if you have any progression. Some of our customers got impacted over the weekend so this has become rather urgent. Thanks in advance.

Thank you @IgorG it is highly appreciated.

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian, Version 18.0.31, last updated on Nov 6, CentOS Linux 7.8.2003 (Core), Web Presence Builder PROBLEM DESCRIPTION When I edit a page that contains an Image Gallery the image cannot be seen and displays a white square making...

Hi Peter, The permissions have not been changed, the file path and not been changed either. The incremental back up contains only every image file from Sitebuilder attachments folder (not pdf's, docs etc.) But it is every single image, for every customer every day. Obviously not every customer...

Hi Peter, I unpacked the increment and noticed that old content has been backed up which is odd as that is not the purpose of an increment, it is of large size because it is duplicating the data and should not be.

When I ran the incremental backup, the file size remained the same which was detected by comparing them to another

Hi all, Please see below the issue I am having: PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.28 Update #3, last updated on July 21, 2020 - CentOS Linux 7.8.2003 (Core) PROBLEM DESCRIPTION The incremental backups are backing up files that do not require to be...