• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

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    WPB 11.5 standalone, Cannot publish, Cannot save, Cannot create directory

    Hello DmitriyR , May you please kindly check Site Builder 4.5 has similar issue against ProFTPd 1.3.5 ? Thank you very much for your kind attention. Regards George
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    WPB 11.5 standalone, Cannot publish, Cannot save, Cannot create directory

    Also, as Parallels Plesk Panel 12.0.18 (preview version) updated ProFTPd to 1.3.5 on today/yesterday. So I manually change the WPB 11.5.13 (standalone) testing site FTP publishing to the Panel 12 (preview). I can re-produce the same problem towards Parallels Plesk Panel 12 Below are the...
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    WPB 11.5 standalone, Cannot publish, Cannot save, Cannot create directory

    Hello DmitriyR, Thank you for your reply. I wonder - when WPB cannot CWD (change directory) to domains/test2.website-xxx.net/public_html/about-us/xin-tie-zi-de-biao-ti why it creates the folder "domains/test2.website-xxx.net/public_html/about-us" , but not...
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    WPB 11.5 standalone, Cannot publish, Cannot save, Cannot create directory

    We found the issue. It shall relate to the latest version of ProFTPd 1.3.5 , if we fall back to 1.3.4d , it works again. --- We tried to build a testing environment, publish against ProFTPd 1.3.5 as well as ProFTPd 1.3.4d For a particular user, we start-over the site, create a site (with...
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    WPB 11.5 standalone, Cannot publish, Cannot save, Cannot create directory

    Hello All, We are using Web Presence Builder 11.5.12 standalone. One customer encountered an error - 1. When he publish, it says it cannot be published (it tries to create the folder - attachments - in the FTP publishing server, but this folder already exist) 2. When he save, it says it...
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    Web Presence Builder - Publishing Error

    Yes, we encounter the same. Browse the database, we found one widget (widget_type = 26) missing width in widget_property. We locate that particular page (and user) in WPB 11.5 (standalone version) editor, then it can publish. The right hand side column is empty in the 2 column layout...
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    Web Presence Builder 12 Preview and Site Builder 4.5 Import

    Hello Parallels Developer, With refer to Web Presence Builder 12 Preview (https://sp.parallelsnetwork.com/plesk-12-preview/) Can we play the Site Builder 4.5 import function? Especially for the bug Id: PPB-4095 (import chinese sb45 website problem) I tried to import a simple Chinese...
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    WPB 11.5 - yum update failed for atomic mod_fcgid

    We are running Web Presence Builder standalone 11.5.10 on CentOS 6.4 x64. When we like to run yum check-update , it shows the following error - [root@wpb11-editor-01 log]# yum check-update Loaded plugins: downloadonly, fastestmirror Loading mirror speeds from cached hostfile Could not...
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    Any way to disable mobile site for particular user?

    Hello, Is it possible to disable mobile site for particular website? We are using Web Presence Builder 11.5.10 One customer asked to disable mobile site feature, they would like full version to be displayed even for mobile and tablet devices. is it possible? Thank you very much for...
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    Bug Report - WPB 11.5.8 standalone - hidden_widgets and cannot switch design template

    We have updated Parallels Web Presence Builder standalone from 11.5.7 to 11.5.8 But found a bug - in /usr/local/sb/config, we have added - hidden_widgets = eshop, search Then, we login as regular site (via API), start over, choose a website topic randomly Goto Design, choose a design by...
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    Template problem - Template without Banner

    We found one template that - when the user choose that template, in the editor , the template banner cannot display. We tested in IE8, Firefox and Chrome, and kindly have a look. (As the screen does not show the template Id, we attach the screen capture with the template chosen (in the...
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    can i install Parallels Web Presence Builder Standalone on cloudlinux/cpanel ?

    I installed WPB 11.5.6 standalone on a blank new VM (CentOS 6.4 x64). Installation is easy, no messing. But a few other enhancement/bugs found (see recent posts raised by me)
  13. C

    WPB 11.5 standalone - Problem on URL linking to internal pages

    Hello Parallels, It seems there is a bug about creating a URL link, which links back to other pages inside the website. Steps 1. Login Parallels Web Presence Builder 11.5.6 standalone as regular site, via our tailor-made login page (i.e. API login, security token generated, ...) 2...
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    WPB 11.5 standalone - Limit REST API to a few IP address

    Yes, I manually added the following twice in virtualhost section in zz011_sitebuilder.conf <LocationMatch "^/api/5.3"> Deny from All Allow from x.x.x.x Allow from 127.0.0.1 Allow from localhost </LocationMatch>...
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    Enquiry on Web Presence Builder (standalone) backup/restore

    Hello All, For Parallels Web Presence Builder 11.5 standalone, Except the editor GUI backup/restore, is there any command line based backup/restore facility per individual site provided? If possible, we would schedule a cron job to backup individual site data on daily basis. Thank...
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    Feature Request - Update the WYSIWYG editor compatible with IE10

    Dear Parallels, It was reported that when end-user(s) are using Internet Explorer 10, the editor inside Site Builder 4.5 encountered (JavaScript) problems, such that they even cannot edit the website inside Parallels Site Builder 4.5. The only solution is to advise the end-user(s) to use...
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    WPB 11.5 standalone - Limit REST API to a few IP address

    Hello All, For security reason, is it possible to limit the Web Presence Builder (standalone) REST API to a few IP address (e.g. billing system)? via .htaccess or else? Thank you very much for your kind attention.
  18. C

    Enquiry on WPB 11.5 standalone - Trial Site

    Hello For Parallels Web Presence Builder 11.5.6 standalone - If we simply visit http://x.x.x.x/ , it will automatically create a trial site upon visit. Q1) Can it not automatically create? (i.e. We'd create a custom php form, use API to create trial site instead, then create security...
  19. C

    WPB standalone + Import from SB 4.5 + FTP Error and Image problem

    Hello All, I am trying Parallels Web Presence 11.5 Standalone with regular account, and trying to import a simple website made from Parallels Site Builder 4.5 --- Q1) during import 1 website made by SB4.5 , it raises the following error - 2013-09-01T01:22:56+08:00 [EMERG] /JsonApi/...
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    WPB standalone - Login URL

    Then, can we disable some modules? e.g. eShop (with ecwid)
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