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The support desk does not allow a ticket submission with a trial license. I already have two other licensed plesk installations - but cannot submit a ticket on the trial license that comes with Plesk... Submit ticket options are greyed out. Additionally, this can't be a one-of situation...

Thank you --

Seriously? I mean I get it that y'all get a lot of noobs on here but I'm finding it really hard to not be insulted by this. Of course I read the manual -- which is not accurate, by the way. You cannot set the hostname AT ALL when attempting to configure a local server - it's a locked field -...

Was there ever a resolution to this? Facing same issue -- except on Plesk Obsidian 18.0.51#1

Linking this post here with another user who notes that expected mail settings in Plesk are NOT relayed to Mail server in use. Disabling subscription does not disable the mail service on that domain...

Running latest Plesk Obsidian on a Windows Datacenter 2019 Server - MailEnable Professional for Mail Service. Domain configured on server was set to "DISABLED" - according to documentation, this is to disable ALL services with associated domain. At approx 7:00am EST (GMT-0500), a spammer broke...

Have tried once again to get write-permissions on Grafana/Advanced Monitoring: Here is section of panel.ini: Here is server response (after reboot): STILL cannot save changes (this is after full uninstall, reboot, reinstall, set panel.ini setting, then reboot). Second server does NOT...

-- a whole week and absolutely no response? For the almost $700 USD a year spent on these two Plesk licenses (and we have ran Plesk since version 9) I would have hoped to heard something by now... Granted we're not a "major player" in the spending money game, but still...

I have two Plesk Obsidian / Windows 2019 DataCenter Edition Servers. On server 2, Grafana / Advanced Monitoring allows me to save changes, make updates to settings, etc. without issue. On server 1, Grafana / Advanced Monitoring complains with warning "Settings cannot be saved", referring to...

The only way for us to fix this is to manually copy the 'created' folders from the wrong location to the proper one, and then mail starts working properly. THIS IS A REAL ISSUE and we need some input here, unlike my last 3 requests for assistance that were ignored.

We have a new issue -- Out of the blue, within the last two weeks, Plesk has started creating the email postoffices and user folders in the WRONG LOCATION. We use (through plesk's configurator) the folder C:\inetpub\maildata\postoffices to store the postoffices on our servers. For some...

Screw it waiting for an answer... I wrote a batch file to run the command on each domain... Just like I haven't gotten an answer on my other two topics... I love how Parallels chooses to just IGNORE customers...

I need to know if there is a way to run the CLI site.exe on all my domains. I want to change the PHP handler to FastCGI for ALL sites on a server (other than PleskControlPanel site - but I can set this back afterwards)... I've searched the documentation and all I can find is references to...

We are moving from Plesk 9.3 Windows to Plesk 10.4.4 One of the wonderful surprises we have found out the hard way is that when migrating mail accounts, certain folders are not migrated. Both servers are running MailEnable Professional 4.26 with WebMail. Apparently, the contacts and...

If you get a chance, just mark the reply that had your solution as "Answer" so future users can find it :) Glad it helped... Too bad I can't get Parallels to respond to my topic...

You will need MySQL Tookit for older MySQL servers (available here: http://dev.mysql.com/downloads/gui-tools/5.0.html - scroll down to archived tools for proper version) You will also need to execute %plesk_bin%\plesksrvclient.exe -get This will retrieve and display Plesk PSA root...

Why are you trying to connect to PSA database server? Do you need to make change to PSA data? If you need user MySQL databases, they are run under seperate MySQL instance, seperate from PSA, and are managed by Plesk/phpMyAdmin for customers.

71 VIEWS, 48 HOURS and still not a single response? This is ridiculous. I followed the instructions for posting an issue, and still nothing? What's the point Parallels? We lease the license from our service provider for our servers. This is an issue that has been brought up before and...

Take one of the domain names your server is supposed to be hosting, and go to www.dnssy.com and let it run a test on the domain name. It will reveal many things about domain name based on results it finds --

We are migrating from Plesk 9.3 Windows to Plesk 10.4.4 Windows manually from one server to another, thanks to the security vulnerability in Plesk exposing all our customers passwords on over 150 domains... Anyways. We've noticed that no matter how many times we tell Panel 10.4.4 to display...