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Search results

  1. P

    Issue Replace a folder and all contents rather than replace changed files?

    You cannot directly unzip and auto-remove files that are not part of the zip. You will need to remove the folder first.
  2. P

    Issue Plesk freezes every 1-2 days

    Your Apache is probably using MPM-Event mode. Instead, try using MPM-Prefork. It can be selected in the Tools & Settings > Apache dialog.
  3. P

    Issue Replace a folder and all contents rather than replace changed files?

    Is the question how to remove an entire folder before restoring it from a zip?
  4. P

    Issue plesk-ext-monitoring-hcd.service

    With "everything" you mean that you have also tried to install Grafana? Does the Grafana server (service) start?
  5. P

    Facing issue with wordpress plugins because of server security

    @bigbear67 An error 403 is not an error 500. Error 403 is normally caused by permission issues, e.g. when ModSecurity steps in a blocks a transaction. I suggest to open your own thread for it and to provide more details from your logs.
  6. P

    Issue plesk-ext-monitoring-hcd.service

    Please check whether Grafana is running or restart it like # systemctl restart grafana
  7. P

    User with hosting plan with permission to create remote backup only ends up with creating a remote copy of backup AND a local copy of backup, clogging

    I cannot forward this as a product issue report, because it seems specific to only your server. I cannot reproduce it here and also do not see it on several of my production hosts. Please contact Plesk support so that they can check the issue directly on your server. To sign-in to support...
  8. P

    Issue Changed behavior regarding password protected directories.

    I am not sure whether this should not be expected behavior. Normally, password protection works for the directory it was set for and subdirectories. I would not want to file this as a product issue unless it is analyzed on the affected system and confirmed by product management that it is not...
  9. P

    Question Creating a task uses the default php configuration

    You can clearly select the desired PHP version when creating or editing a scheduled task. It's a very obvious drop down field.
  10. P

    Resolved SSL It - HSTS appearing twice in headers

    Maybe added by an additional directive in either the web server configuration page or by an entry in .htaccess?
  11. P

    Question Two local backup copies on the disk when local and remote are requested?

    They may be written to local disk, because this is what has been configured. You can do remote backups, local backups and remote+local backups. Local copies will also stay on disk when the remote storage delivered a fail whens storing the backup to the remote location. I suggest to ask for...
  12. P

    Issue php fpm service Failed

    One issue with the installation: newrelic.so is missing. Probably an add-on you once installed, then removed, but didn't remove it from the PHP .ini file. This needs to be removed from the .ini file. Second issue: no pool defined. it means that no domain is configured to use that service. Your...
  13. P

    Question Two local backup copies on the disk when local and remote are requested?

    The additional entries seem to be volumes of a multi-volume backup. Do you have the multi-volume option checked?
  14. P

    Resolved Error: Unable to retrieve information about the PHP configuration

    You checked .htaccess, yet it is possible that this interferes with the function. Also make sure that on upper directories there are no additional .htaccess files. Some users have such a file in their subscription root directory. That would actually influence everything below. Sometimes...
  15. P

    Issue php fpm service Failed

    There should be no issues on the system. The vendor based PHP might not be active because it is missing a configuration file. This is the case when no services need it for anything. Do you actually experience issues with PHP in your websites? Else the initially posted error message can be...
  16. P

    Question Upgrade Almalinux 8 to 9 with Plesk installed

    A direct upgrade from Alma 8 to Alma 9 is not yet supported. You have at least four more years from now until an update becomes necessary. Plesk will very likely provide an upgrade path within the next years. If you wish to switch to Alma 9, please setup a new server and use Plesk Migrator to...
  17. P

    Question Moodle > Server > System Paths

    The PHP binary is located here: /opt/plesk/php/<php version>/bin For example: /opt/plesk/php/8.2/bin
  18. P

    Issue Docker extension 1.6.4 - ports manual mapping not working

    Thank you all for stating that there is a problem. But what did you actually do to mitigate it? Just stating that something does not work won't help others to assist you in solving an issue. Did you file a support request with Plesk support for example? Did you provide steps to reproduce the...
  19. P

    Question Add basic auth to login_up.php

    There is no option to add an additional webserver based password protection to the login page. Many years ago there was a similar feature request, but it never became popular, and technically there is no need to add an additional protection on that page. You can easily use the Fail2Ban jail...
  20. P

    Issue Hello, I cannot use Plesk with public IP.

    Could you please explain the situation in more detail? Alma cannot be installed "on CentOS", because it is a replacement for CentOS. What operating system do you really have running at the moment? In Alma, the default network setup is using "Network Manager". Are you using Network Manager? Did...
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