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Search results

  1. P

    Issue Sporadic Site not Found message for newly installed WordPress pages

    Everyone who has not yet visited the website or doesn't accept cookies will see the dialog. If you use a subdomain to a real domain name it should not happen, but if you use a subdomain to a *.plesk.page domain, this will happen, too. It was a necessary tweak for the temporary domains, because...
  2. P

    Issue Server Error 500 Internal Server Error

    Yes, but as the correct input field is not shown I suppose you are not a server admin, but a user in a subscription account. Only server admins can edit the PHP settings.
  3. P

    New WordPress installation random Site not found

    Duplicate to Issue - Sporadic Site not Found message for newly installed WordPress pages
  4. P

    Issue Sporadic Site not Found message for newly installed WordPress pages

    This could be caused by the Plesk temporary domain as that requires a security dialog confirmation before the page is shown.
  5. P

    Input Typos in changelog

    Thank you, Maarten. I passed this on to the team.
  6. P

    Question Plesk toasts on right bottom corner - do not disappear

    They cannot auto-disappear, but they must be closed by clicking the "X".
  7. P

    Issue Server Error 500 Internal Server Error

    The php_value directive is only available if the vendor PHP version of the operating system is installed on the server. Else this directive cannot be used. Instead, enter the desired PHP settings into the "Additional directives" on the PHP configuration page.
  8. P

    Issue Directadmin to Plesk Migration problem

    This is a case for a deeper investigation by support. Please open a ticket with Plesk support so that an engineer can check the issue on your server for you. To sign-in to support please go to https://support.plesk.com If you experience login issues, please see this KB article...
  9. P

    Issue Website showing error 500

    From the information given, the most likely explanation is that the PHP version used is incompatible with the website scripts. As there are no further log entries available, this is the best guess I can do.
  10. P

    Resolved Outgoing administrator mail not authorized [missing SPF record in sender domain]

    I think you are talking about this: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/44893792-implement-support-of-spf-dmarc-and-dkim-anti-spam
  11. P

    Issue Website showing error 500

    At first sight I can't see anything wrong. What's the deal with /admin? Is that a physical path in the website? Is there another .htaccess file in it?
  12. P

    Issue Directadmin to Plesk Migration problem

    You mentioned that you can login to the source with PuTTY, but did you try to SSH into your source server from the target server manually, so that you can verify that basically a root login from the target to source via SSH is possible?
  13. P

    Your web hosting provider?

    Again, this here is the Plesk forum. We do not know who your provider is. You need to know that yourself. It's like you need to know in which street your house is. It's just nothing we can solve for you.
  14. P

    Issue Website showing error 500

    A single line of a log that only states that there is an internal server error when you open the website is not enough to determine the cause. Is the website software compatible with the PHP version that you have selected? Are there more lines logged to /logs/error_log or /logs/access_ssl_log...
  15. P

    Your web hosting provider?

    I am sorry, but you need to know yourself where you are hosting your website. Normally, contact information is printed on your invoice, that you got from your provider, too.
  16. P

    Issue PHP version not synced between Plesk and Wordpress

    No, please do not use PHP from Softaculous. You can choose the PHP version from Plesk and should only use that. Please use the Plesk GUI installer to install or remove PHP versions.
  17. P

    Issue Directadmin to Plesk Migration problem

    1. Connect to the server via SSH 2. Edit the following file on the target(Plesk) server: /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/source/custom/actions/deploy_migrator_python.py Append the (OSName.OS_CLOUDLINUX, '8'): 'PMM_0.1.11', line as...
  18. P

    Issue mariadb.service deactivates itself after Plesk update

    Please continue your investigation with /var/log/dnf.log. If DNF fails, the reason should be logged to it.
  19. P

    Question Mail server is not working till restart

    yes, also change FcgidMaxProcessesPerClass to something like 15 or 20.
  20. P

    Issue Directadmin to Plesk Migration problem

    Thank you for letting us know, but in this case it seems to be an issue on the source server or its firewall that does not let SSH through.
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