Issue PHP version not synced between Plesk and Wordpress

[Sofea]

Server operating system version

Ubuntu -cannot find OS version

Plesk version and microupdate number

18.0.58

I've set up a website and it has PHP v8.3.3 updated in Plesk Obsidian 18.0.58. However, when I opened it in the Wordpress Admin site the PHP version is 7.3.33. May i know what would be the cause of this and how to solve it?
Appreciate your help, thank you.

 

[Peter Debik]

Maybe it's a false positive in Wordpress. It might be necessary to close the message inside Wordpress as it might be an old message from before a PHP version change on the webserver. You could also disable .htaccess in your document root directory, then put a file phpinfo.php with content <?php phpinfo(); ?> into the directory and open it in a browser. If it reports the correct PHP version, all is well server-side.

 

[Sofea]

Thank you for reply. I checked to see if it is false positive, but after checking it, it is shown that the version installed is 7.3.33.
Can I try to update the PHP version using Softaculous and see? If that will help, may I know what are the steps to do it?

 

[Peter Debik]

No, please do not use PHP from Softaculous. You can choose the PHP version from Plesk and should only use that. Please use the Plesk GUI installer to install or remove PHP versions.