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Search results

  1. M

    No IUSR Accounts Created Since Upgrade to Plesk 12

    Hi all, Since I upgraded to Plesk 12, when I create a new subscription, an IUSR account is no longer created for that website so I can grant the appropriate permissions to folders, etc. Anyone know what I can do about this? Thanks Bob
  2. M

    Huge Increase in SPAM Recently?

    Hi all, Has anyone else noticed a huge increase in uncaught SPAM recently? It's as though SpamAssassin is doing nothing at all despite me reducing the threshold to '5' for capturing messages. For the DNS zones for DNSBL service option under Tools and Settings > Server-Wide Mail Settings...
  3. M

    Various Problems with Upgrade from Plesk 11.5 to 12

    Hi all, I'm happy to say that my Plesk installation is now working properly and I've posted the fixes to the various problems I had here: http://bobmckay.com/i-t-support-networking/plesk/parallels-plesk-11-5-12-upgrade-problems. For those considering upgrading I've also written a brief review...
  4. M

    Various Problems with Upgrade from Plesk 11.5 to 12

    Hi all, Like many (and as expected to be honest) I'm experiencing various problems after the update from Plesk 11.5 to 12.0.18, here's a summary which I'll update as I find fixes. The server I'm on is a Server 2008 R2, fully up to date. I rebooted before and after the installation and there...
  5. M

    9GB of Data in the C:\Program Files (x86)\Parallels\Plesk\tmp Folder

    Hi all, I recently started running a little low on C: drive space so had a sniff around - I found a folder at C:\Program Files (x86)\Parallels\Plesk\tmp that contains 9GB of what appear to be temp folders going back as far as 2012 when I first setup Plesk (although there are a couple of files...
  6. M

    Plesk and the heartbleed bug/ security vulnerability

    Thanks IgorG - I wasn't sure if the library might be running in a linux flavour system running on windows (e.g. Apache, etc.) (Just for the record, I've programmed with OpenSSL in native windows environements: http://slproweb.com/products/Win32OpenSSL.html) - not for a long time though!
  7. M

    Plesk and the heartbleed bug/ security vulnerability

    Does anyone know if this affects Plesk for Windows?
  8. M

    Restoring Email from Backup Failing & No Updated Instructions for PSAMailrestore.exe

    Thanks InderS, To be honest I've completely given up on the Plesk Backup system - I've never been able to restore anything successfully, it doesn't have fine enough control and it constantly give errors. I'm now using an automated cloud based backup that backs up all the databases (SQL Server...
  9. M

    Restoring Email from Backup Failing & No Updated Instructions for PSAMailrestore.exe

    Hi all, Just an update, I've now tried going to the backup manager for the specific subscription having re-added it manually. From here I am trying to manually upload a backup to the server repository and then restore from there but I have a whole selection of files to choose from and...
  10. M

    Restoring Email from Backup Failing & No Updated Instructions for PSAMailrestore.exe

    I'd love to use the Panel based restore but it only has the following options for restoring: [] Server settings [] License key [] Administrator account configuration [] Administrator's domains [] Administrator's customers [] Resellers I don't want to restore a whole bunch of subscriptions...
  11. M

    Restoring Email from Backup Failing & No Updated Instructions for PSAMailrestore.exe

    Hi all, We had a subscription accidentally deleted on our server - I'm trying to restore the emails from a backup but the only instructions I can find are for Plesk version 10.4 here: http://kb.parallels.com/en/115107 The problem is when I follow it and run the command, I get an error...
  12. M

    Additional Panel Administrators / Power Users, etc

    Hi all, I have recently hired additional web developers and want them to have access to the panel using their own logins but I can't for the life of me find anywere I can create additional administrator (or even better, power user/reduced admin) logins. There's lots of discussions on the...
  13. M

    MySQL Backups on Windows

    Hi all, I've searched all over the web, this forum and the manual and can't find a definitive answer as to how MySQL (or IF) is backed up by Plesk. The Scheduled Plesk Backup doesn't seem to do it, MySQL doesn't seem to backup any databases other than the Horde, Plesk, etc. ones (no...
  14. M

    Install Older WordPress Version?

    Sergey thank so much - I had no idea that clicking on the 'WordPress' link gave different options to clicking on install. I had assumed if the option to install an older version was going to be anywhere, it would be under "Custom Install" but obviously not - I really feel Parallels need to work...
  15. M

    Install Older WordPress Version?

    Is there really no way to do this? This seems like a HUGE oversight on the part of Parallels. WordPress themes and Plugins (the best thing about WordPress) are rarely every up to date with the most recent version.
  16. M

    Install Older WordPress Version?

    Bumpety Bump.
  17. M

    Install Older WordPress Version?

    Hi everyone, Does anyone know how to install older version of WordPress - version 3.7 has just come out and it is the only version I can install via the Plesk panel but unfortunately half of the themes out there only support up to 3.6 Thanks Bob
  18. M

    Plesk GUI Timeout When Adding New or Editing Existing Mailbox

    Hi, I'm experiencing an odd issue with the Plesk installation on my server. Sometimes, when I (or any customers) login to the web administrator portal and attempt to edit an email account (or create a new one), the page load never occurs. I never get a timeout message but it never completes...
  19. M

    Find Reason for Subscription Suspension

    Hi all, I bunch of my subscriptions are suspended when I come check in the morning but I can't find out why. Is the subscription reason logged anywhere? I've checked the disk space and email storage and it's all within quota - it's driving me (and my customers) crazy. Thanks Bob
  20. M

    PHP open_basedir Restriction - Adding Paths Not Working

    Hi, I'd really appreciate it if someone could shine some light on this - I've looked in to it further (the details are: http://stackoverflow.com/questions/18403676/open-basedir-restriction-in-effect-in-plesk-for-windows) and it really looks like a fault in the PHP implementation on Plesk...
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