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Search results

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    Issue Plesk license using wrong IP

    Hello There is a feature in our licensing database named "IP binding". It allows binding any Plesk license to a certain server IP address. Previously, this feature was used only with "Lookup only" behavior. Recently, we implemented new behavior ("Lookup and Restrict") which allows restricting a...
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    plesk trial license

    You can install license from command line. See the following article for instructions: https://kb.odin.com/121484
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    plesk trial license

    When the trial period is over, you can purchase lease license for Plesk 12 in Plesk Online Store: http://www.plesk.com/plesk/buy-plesk/ Note that Plesk 12 licenses are available in 4 editions, each edition includes different sets of options. You can see more details here...
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    Plans & Prices confuse

    @trialotto Thank you for your feedback! We highly appreciate it. According to the current licensing policy, only one language pack is included by default. However, any available language can be set as a default language in your Plesk.
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    Plans & Prices confuse

    @trialotto All licenses include 1 language included by default, except trial/developer licenses. So, most probably, you use a developer license or your license was purchased with 2 additional language packs.
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    Plans & Prices confuse

    Hello rnm, 1. License for CloudLinux is included into Web Host Edition with CloudLinux for $25/month. So, if you purchase this package, you will get a license for Plesk and a license for Cloudlinux. Note that $25/month is the price for a Virtual server license which will work with Plesk...
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    Upgrade issues from 11.5.30 to 12.0.18

    Hello Mike, Please contact Parallels Customer Service: https://www.parallels.com/support/request/ We will check your license and assist you further.
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    Do threads need to be accepted to be publicly available?

    Dear AubreyH, Your post has been posted and made publicly available some time ago: http://forum.parallels.com/showthread.php?290942-support-user-extension-domain-style-addresses-using-postfix As all other posts and new threads were about the same topic, they were deleted to keep one thread...
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    licensing issue

    Dear spokke, You have a perpetual license for Parallels Plesk 10.x. To be able to upgrade this license to version 11, you need have SUS on it. SUS stands for Software Update Service. It allows you to download all major upgrades for the software. SUS does not include any technical support...
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    Expired SSL Cert: ehosting.parallelsmarketplace.com

    Hello, Certificate has been successfully renewed for https://ehosting.parallelsmarketplace.com/store/index.php
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    Plesk support

    Dear RamziB, Detailed information was sent to you in private message.
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    Server DOWN due to a failed update from 9.5.3 to 10

    Dear Jorge, We are very sorry for all inconvenience caused to you! We haev escalated your ticket and you will be contacted shortly.
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