• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. R

    Resolved PCI Compliance Resolver and Dovecot

    Thanks for confirming, that did indeed work! I don't suppose you know exactly what "--enable postfix" does? I wonder if it sets "smtpd_tls_auth_only=yes"?
  2. R

    Resolved PCI Compliance Resolver and Dovecot

    I want to turn off plain text auth for POP3/IMAP, am I right in thinking that the following will only alter the setting I need? I'm using Dovecot. This page: Tune Plesk to Meet PCI DSS on Linux has some information, but nothing specific, it just says the aht PCI Compliance Resolver "Sets...
  3. R

    Resolved Webalizer does not run each morning

    I've just figured out the problem, it wasn't a problem at all. I have strict-transport-security headers enabled on all the domains, the links to the statistics in the panel always link to /webstat not /webstat-ssl Because none of the sites get any http traffic the stats at /webstat never get...
  4. R

    Resolved Webalizer does not run each morning

    Ubuntu 16.04.2 LTS Onyx 17.5.3 Update #9 Webalizer does not run each morning, as far as I can tell the right things are set up in cron. I can manually get the stats to regenerate by changing between AWstats and Webalizer in the Hosting Settings but they are not generated each morning at 6.25...
  5. R

    Question "Unable to upload dump to FTP, it remains in server repository", Oh no it doesn't!

    I can't get that to work, it doesn't ask me for a password when I run the command and if I try and put the password in the line it still fails to log in. I can log in fine with the FTP details I'm using! ie: /usr/local/psa/admin/sbin/pmm-ras --check-repository --debug --verbose...
  6. R

    Question "Unable to upload dump to FTP, it remains in server repository", Oh no it doesn't!

    This is the end of the file where it starts to go wrong, slightly edited to remove server/user names. [2017-01-24 03:10:39.316| 3876] INFO: Ftp init url ftps://xxx/backup_1701240206.tar [2017-01-24 03:20:36.639| 3876] INFO: Ftp init url ftps://xxx/backup_1701240206.tar1 [2017-01-24...
  7. R

    Question "Unable to upload dump to FTP, it remains in server repository", Oh no it doesn't!

    Over 100GB free on the server, backup size is ~28GB, split into 512MB chunks and the FTP user can definitely write to the target directory. I'm sure it's just a transient issue with the destination FTP server, but I'd still like to be able to manually upload the tar files to it when a backup...
  8. R

    Question "Unable to upload dump to FTP, it remains in server repository", Oh no it doesn't!

    Ubuntu 14.04.5 LTS‬ Plesk version 12.5.30 Update #57 Over the last few days we've had a few backups fail on the upload to our external FTP server with timeout issues. The backup log says: Unable to upload dump to FTP, it remains in server repository and you can manually download and upload it...
  9. R

    Resolved Manually extracting files from a Plesk backup

    I'm afraid that would just extract the data from the first tar file, I also need the data from the other tar parts. I found a solution, just needed to use cat to put the file back together. Renamed the files to something easy to script, xa through xn, then ran: cat x{a..n} > server.tar So...
  10. R

    Resolved Manually extracting files from a Plesk backup

    Plesk 12.5.30 Update #56 Ubuntu 14.04.5 I'm struggling to rescue some files from a Plesk backup, we do a weekly backup to an external FTP server, the files are split at 2GB in size. When I try and restore the subscription it eventually fails, in the pmmcli.log is: <errmsg>Unable to export file...
  11. R

    Issue I can only get OPcache to work with PHP7...

    Just giving this a bump in the hope that someone sees it again...
  12. R

    Issue I can only get OPcache to work with PHP7...

    Am I doing something obviously wrong? The opcache extension handler is enabled for both PHP7 and PHP5 in 'PHP Settings' in Plesk. In the 'additional directives' part of PHP settings for the subscription I've added: zend_extension=opcache.so; opcache.enable=1; opcache.memory_consumption=64...
  13. R

    Resolved Can I remove apparmor after installing MySQL 5.6?

    Ahh, we don't run any local DNS so I don't see that issue!
  14. R

    Resolved Can I remove apparmor after installing MySQL 5.6?

    Thanks for the reply, I'll have a look at aptitude for the future but for now I think I'll just leave apparmor installed and not started. Are you saying that everything will be OK if I do: # /etc/init.d/apparmor stop # /etc/init.d/apparmor teardown # update-rc.d -f apparmor remove And just...
  15. R

    Resolved Can I remove apparmor after installing MySQL 5.6?

    Plesk 12.5.30 #45 Ubuntu 14.04.5 I upgraded MySQL from 5.5 to 5.6 following the instructions here: https://kb.plesk.com/en/127962 I noticed that as well as installing MySQL 5.6 it also installed apparmor. I've found the Plesk instructions on how to disable and remove apparmor here...
  16. R

    Plesk 12.5.30: nginx gives 403 forbidden on images after upgrade from 11.x

    I had the same problem after WordPress multisite migration the other week. Going to domain.com/site/files/image.png gave the 403 error. Going to domain.com/wp-content/blogs.dir/blogid/files/image.png worked fine. I guessed either something in the .htaccess or the wp-config.php were corrupt so...
  17. R

    Issue PLESK Toolkit issues with Wordpress 4.6

    It depends on your current view, in Service Provider mode click on Home and look for the System Overview box which will say (amongst other things) "Plesk version: 12.5.30 Update #XX" In Power User view click Websites & Domains and look for the System Overview box. If you're not on #44 ask your...
  18. R

    Issue Domain and subdomain disk usage not being calculated correctly

    Ubuntu 14.04.5 Plesk 12.5.30 #44 We have 2 sites that have subdomains configured on them that host test versions of the parent domain. They are essentially mirrors of their parent domain so they have the same files and media, however I've noticed that the Disk Usage calculation is always...
  19. R

    Issue PLESK Toolkit issues with Wordpress 4.6

    Which update number are you running? I'm on 12.5.30 #44 and the 15 4.6 sites we have running all show correctly in the WordPress list. Looking at the change log (https://docs.plesk.com/release-notes/12.5/change-log/) there are few WordPress 4.6 issues fixed in #44 and #43 however, not sure if...
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