• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Franco

    Resolved SFTP no longer accessible

    Hello, not sure if this is due to a Plesk update or something else on the OS (CentOs 7.4), but suddenly my chrooted configured ftp accounts are no longer accepted ("Received unexpected end-of-file from SFTP server"). They've been running for years and suddenly they get blocked/rejected. I do...
  2. Franco

    Question auth SMTP for internally generated domain messages

    Thanks; I haven't fully resolved my query yet, but at least I know which direction to go for :)
  3. Franco

    Question auth SMTP for internally generated domain messages

    Hello, I am not too familair with the Plesk mail configuration and I am not running any mail service for my domains; I only configure it to enable mail messages to get delivered from the websites contact forms. In general I succeed by disabling the mail services, no mail account and just setting...
  4. Franco

    Question mysql query cache

    Hello, out of curiosity I run a mysqltuner on my VPS (CentoS 7, MariaDB 10.1, php-fpm with nginx) and obtained a few settings to change, but among them this one: query_cache_size (=0) query_cache_type (=0) query_cache_limit (> 1M, or use smaller result sets) I am only running...
  5. Franco

    Question magicspam and rkhunter

    Thanks a lot, UFHH01, I followed your advice and removed magicspam. The latest run, however, still shows: "Warning: The following suspicious shared memory segments have been found: Process: /usr/sbin/httpd PID: 17326 Owner: root" which, I guess, was unrelated to magicspam...
  6. Franco

    Question magicspam and rkhunter

    Hello, I am running Plesk Onyx latest MU on CentOS 7. About a week ago I started to receive daily warning from rkhunter: "Warning: The following suspicious shared memory segments have been found: Process: PID: 1107 Owner: magicspam Process: /usr/sbin/httpd PID: 13267...
  7. Franco

    Resolved Fail2ban blocks hosting server IP

    Many thanks, it's all clear now. I just want to add that in the access files the only thing I see connected to the server public IP are wp-cron calls.
  8. Franco

    Resolved Fail2ban blocks hosting server IP

    Hello, after years of service I got a weird issue whereby fail2ban bans its server Public IP, similar to this case https://support.plesk.com/hc/en-us/articles/214527985-Websites-show-502-Bad-Gateway-after-enabling-nginx-on-server-with-fail2ban It was solved by adding the servwer public IP in...
  9. Franco

    Resolved Removing docker

    Yes, that did it! Thanks a lot!
  10. Franco

    Resolved Removing docker

    I tried your suggestion and I get back: The extension docker is not installed. exit status 1
  11. Franco

    Resolved Removing docker

    Hello, i am not sure what Docker is and I do not need it anyway. I removed it from the Plesk components, but the deamon is still running and sometimes I see error messages of the kind: vps dockerd: grpc: Server.processUnaryRPC failed to write status stream error: code = 4 desc = "context...
  12. Franco

    Resolved microcode.service, unit not loading

    Hi Igor, thanks. Reading around, as I am on a VPS, I decided to stop the microcode service altogether. Hopefully that's the right thing to do and I won't have to worry anymore about that. Regards
  13. Franco

    Resolved microcode.service, unit not loading

    Hello, this isn't probably a Plexk issue, but perhaps somebody can help? On my VPS (CentOs7, Plesk Onyx MU#13) I am observing this kind of messages and I can't figure out what to do about it: Jan 24 13:18:15 vps dbus[730]: [system] Activating via systemd: service...
  14. Franco

    Issue PHP-FPM segfaults

    It's WMware
  15. Franco

    Issue PHP-FPM segfaults

    Hi Igor, thanks, I think I have enough RAM and processing power, but maybe you mean file handlers and similar stuff. Is there a document which lists that kind of resources and how can I check if they are adequately sized, please? Regards
  16. Franco

    Issue PHP-FPM segfaults

    Hello, after upgrading to the latest Centos 7 release I am seeing a few segfaults of the kind: Dec 14 17:01:22 vps kernel: php-fpm[57843]: segfault at a636 ip 000000000000a636 sp 00007ffe97962208 error 14 in php-fpm[400000+385000] Dec 14 17:02:02 vps kernel: php-fpm[57853]: segfault at a636 ip...
  17. Franco

    Resolved What caching and how

    Hi themew, thanks for your suggestions; I checked and opcache is already there and enabled, thus I guess I am quite adequately setup already and no need to worry further about optimizing. Regards
  18. Franco

    Resolved What caching and how

    Hello, I am using Plesk Onyx on a CentOs7 more or less out of the box. Most of my subscriptions run regular wordpress websites and I configured them to use FPM-nginx (on php7), which I am quite happy with. I also enabled gzip compression. In the context of further improving speed and server...
  19. Franco

    Issue WP home pages redirected to plesk standard page

    Hi, thank you for the information, I'll make sure I do not have an index.html for WP subscriptions, in other cases I have to keep them. Coming back to the shared/dedicated IP I found our that the reverse DNS check performed by some smtp gateways fail and they reject emails generated by the...
  20. Franco

    Issue WP home pages redirected to plesk standard page

    Well, apparently the culprit was a index.html file sitting there; weird, as I had no issue on the other server with that. Anyway, good to know. I am still puzzled by the dedicated/shared IP issue of the migrator. I still have a few to migrate and I wonder what sort of a problem I am building up...
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