• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Frank.P

    Issue Plesk Access Hostname different than IP hostname

    The hostname setting only can change into operative system. WINDOWS On your desktop, right-click Computer or My Computer and then select Properties. In the next window, your computer name will be displayed under "Computer name, domain, and workgroup settings" or next to "Full computer name:"...
  2. Frank.P

    Issue Lets Encrypt using redirection

    I cannot delete and recreate, because I have more on 100 email account with more of 1Gb. If I delete account I lost all.
  3. Frank.P

    Issue Lets Encrypt using redirection

    Plesk repair db not found any to fix.
  4. Frank.P

    Issue Lets Encrypt using redirection

    When try to create a certificate, plesy say me: Error: Domain with id=56 not found but domain work like redirection.
  5. Frank.P

    Resolved SMTP Error 530 5.7.0 Must issue a STARTTLS command first

    Try to disabled TLS Support or add valid certificate into smtp mail program.
  6. Frank.P

    Events: SMTP Exception (¿Why?)

    I don't know why but still happend at (Con::ClientOverlappedPipe::create line 503) at SMTP Plugin failed(Execute line 34) Execute file name: C:\PROGRA~2\PARALL~1\Plesk\MAILSE~1\MAILEN~1\Bin64\MESMTPC.EXE
  7. Frank.P

    Issue interface_async_executor.exe (Backup FTP ¿?)

    Still happend Nombre de la aplicación con errores: interface_async_executor.exe, versión: 17.0.17.0, marca de tiempo: 0x580f4883 Nombre del módulo con errores: KERNELBASE.dll, versión: 6.3.9600.18233, marca de tiempo: 0x56bb4e1d Código de excepción: 0xc0000142 Desplazamiento de errores...
  8. Frank.P

    Question Plesk Log Rotation

    See Jan answer ... there is a lot of reasons for keep logs for more of one day.
  9. Frank.P

    Question Plesk Log Rotation

    My problem is the logs of Mail Server. Plesk delete all when past 24h and MailEnable Support say : ME not delete logs and now with https://kb.plesk.com/en/3545 I have a copy of logs. C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Logging\SMTP %plesk_dir%\Mail Servers\Mail...
  10. Frank.P

    Question Plesk Log Rotation

    Thanks, but my problem is not the log for each domain, the problem is log of plesk (global log). For example FTP, HTTP or SMTP of server. The only that I found is move before delete : https://kb.plesk.com/en/3545
  11. Frank.P

    Question Plesk Log Rotation

    https://kb.plesk.com/en/3545 There is any to way in plesk not delete all log in 24h? Any param in regedit to change 1 day to more?
  12. Frank.P

    Issue Scheduled Tasks and MailEnable - Send email when fail

    Resolution of KB 1- Make sure that IP address of the external SMTP server is added in the hosts file. 2- Disable Authenticated senders must use valid sender address feature in MailEnable Administration console > Servers > Localhost > Connectors > SMTP Properties > Security tab. 3- Enable...
  13. Frank.P

    Issue Scheduled Tasks and MailEnable - Send email when fail

    When Plesk send email use default postoffice or email adress like [email protected] to the email set in Scheduled Tasks. If in MailEnable is checked "Autenticated sender must use address from their postoffice" Plesk can send email and Windows Evenets register SMTP Exception...
  14. Frank.P

    Issue interface_async_executor.exe (Backup FTP ¿?)

    OK, I enable panel.ini and will wait to next error event, beacuse always appear 1 time per week (scheduled backup). The stats of memory is ok in all month. ... well I wait the next error and will update the post. Thanks
  15. Frank.P

    Issue interface_async_executor.exe (Backup FTP ¿?)

    I found this error too "Cannot write to: C:\Program Files (x86)\Parallels\Plesk\admin\repository\tokens\PLSK.*******.****: Permission denied" , but I think ar not related
  16. Frank.P

    Issue interface_async_executor.exe (Backup FTP ¿?)

    Do you experience this during backup process? or during restore? I schedule a one backup per week How many memory do you have on your server? 16Gb and only use 4Gb Is this backup started manually, or this is scheduled backup? Schedule FTP TEMPORARY WORKAROUND Windows Server 2012 R2...
  17. Frank.P

    Issue interface_async_executor.exe (Backup FTP ¿?)

    Windows Event: Nombre de la aplicación con errores: interface_async_executor.exe, versión: 17.0.17.0, marca de tiempo: 0x580f4883 Nombre del módulo con errores: KERNELBASE.dll, versión: 6.3.9600.18233, marca de tiempo: 0x56bb4e1d Código de excepción: 0xc0000142 Desplazamiento de errores...
  18. Frank.P

    Resolved reinstall plesk

    Search in C:\Program Files (x86)\Parallels\Plesk\admin\bin\reconfigurator.exe I can upload if you want.
  19. Frank.P

    Resolved reinstall plesk

    Tool: https://docs.plesk.com/en-US/17.0/administrator-guide/plesk-administration/plesk-repair-utility.74649/ Or Create a Backup, then reinstall Plesk from clean environment and restore backup.
  20. Frank.P

    Resolved Reset all windows permission / MailEnable Setup Crash

    I fix the error. Solution: In Windows Environment variable for PATH, I delete duplicate entry of MailEnable
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