• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Smtp relay for only a couple email addresses

    Hi, what exactly is the usecase of non-auth SMTP? Can you give an example? I mean configuring this feature wrong, and you have an open relay. So I do understand that Parallels does not really want to implement this feature. Regards, Kristian
  2. K

    Greylisting doesn't work correct for one domain

    Hi, has this user setup some kind of Blacklist? Could you please paste the log output of First, second, third try? Thanks, Kristian
  3. K

    Unable to suspend/activate a domain. Plesk well and truely borked!

    Hi, before proceeding with anything, make a backup of the current state. It's happened to me a couple of times when Plesk/psa is uninstalled. As long as the psa Database is still there, there is nothing to worry about. They way I have fixed this issue in the past is by running the...
  4. K

    Reset Plesk to defaults

    Hi, try the following command: # zcat /var/lib/psa/dumps/mysql.daily.dump.0.gz | mysql -uadmin -p`cat /etc/psa/.psa.shadow` Then run repair again. Hope it helps. No guarantee though! Regards, Kristian
  5. K

    Smtp relay for only a couple email addresses

    Hi, can't you use SMTP Auth? Do the sender have a dynamic or static IP? Regards, Kristian
  6. K

    HTML Blank Page

    Hi, could you please paste the output of: # ls -la /var/www/vhosts/system/xxxxx/logs/proxy_access_ssl_log # ls -la /var/www/vhosts/system/xxxxx/logs/proxy_access_log Regards, Kristian
  7. K

    HTML Blank Page

    Hi, I currently can't reproduce the error. It was just a guess. I had seen this behavior before but didn't have time to debug at the time. Sorry, Kristian
  8. K

    HTML Blank Page

    Hi, all this should do is disable nginx "Reverse-Proxy-Server (nginx)". To actually check if it's enabled you can also use the "-s" Parameter. Regards, Kristian
  9. K

    HTML Blank Page

    Hi, you have to execute the following command to disable nginx: # /usr/local/psa/admin/sbin/nginxmng -d to enable it again: # /usr/local/psa/admin/sbin/nginxmng -e Regards, Kristian
  10. K

    HTML Blank Page

    Hi, do you have nginx enabled? Could you try disabling it? Regards, Kristian
  11. K

    Outbound Antispam Replacement

    Hi Paul, as you've read, it's not really a release party. Sorry for the confusion. Maybe it's an option to upgrade to Plesk 12 pre-release? this should normally not be done prior release with any production server, but if you really have issues with outbound spam, maybe it's at least an...
  12. K

    Catch all email not working

    Hi, please have a look at the following thread: http://forum.parallels.com/showthread.php?289825-Plesk-Mail-Forward-to-address-(Catchall)-not-working&p=722886&viewfull=1#post722886 Are you having the same issue? Regards, Kristian
  13. K

    Someone trying to break in...

    Hi, in that case you should check your iptables rules :) Regards, Kristian
  14. K

    Outbound Antispam Replacement

    Hi, awww... well I won't be making it to the party. I will join you on April 2nd though :) Sorry for the wrong information on this. We are also really looking forward to Plesk 12. If I know in time we will release Plesk 12 on the day it's released by Parallels to our customers. Regards, Kristian
  15. K

    Clarification for correct single domain SSL installation procedure

    Hi, steps 3 and 4 should not be necessary as you should be setting up the SSL certificate at customer level as the IP is dedicated anyway. Other than that, this should be the way to go ;) Regards, Kristian
  16. K

    Outbound Antispam Replacement

    Hi Paul, as far as I know this feature will be available in Plesk 12. Plesk 12 will be released at the WorldHostingDays on April 1st. At least there will be a small Release Party from what I've seen. Regards, Kristian
  17. K

    Email filtering

    Hi, could you please execute the following command and then send an email from a blacklisted email? # tail -f /usr/local/psa/var/log/maillog Paste the output here. Thanks, Kristian
  18. K

    Some email issues (QMail and Outsourced Mail such as Google and Microsoft)

    Hi, to investigate in this issue, I would require the full error and the log entry in your mailserver log. Regards, Kristian
  19. K

    Problem with sql database

    Hi, login via PuTTy and execute the following command: # /etc/init.d/mysqld restart Prior to executing this command, could you please execute the following command and paste the output here? # tail -n 25 /var/log/mysqld.log Thanks, Kristian
  20. K

    Email filtering

    Hi, could you describe the issue a bit more in detail? I can't quite follow you. Regards, Kristian
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