• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Resolved Make SPF check ignore SPF type DNS records

    yes I know - but what if the admins of this domain don't understand what the issue is and won't remove the SPF record... I'm the one getting the blame since they say "everybody else is receiving our emails" (probably because other recipients don't check the SPF so strict or the SPF type record...
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    Resolved Make SPF check ignore SPF type DNS records

    I currently face the issue that an external sender is sending mails to me and has an SPF record configured as a TXT (as it should be) but also an SPF Type DNS Record which does not designate the same servers as the TXT recrord. It seems that the SPF check mechanism plesk uses gives higher...
  3. T

    Issue sending mails no longer possible SASL error

    since the plesk update to 18.0.34 yesterday a lot of clients can't send mails anymore, the syslog shows: Mar 12 10:37:59 carbon postfix/smtpd[21268]: warning: SASL authentication failure: cannot connect to saslauthd server: No such file or directory Mar 12 10:37:59 carbon postfix/smtpd[21268]...
  4. T

    Resolved apt conflict with javascript-common

    never mind apt-get --purge remove javascript-common sudo dpkg --configure -a also had to apt remove glances this seemed to fixed it in the end
  5. T

    Resolved apt conflict with javascript-common

    Hi, I wanted to upgrade packages but suddenly I only get: psa : Conflicts: javascript-common but 11 is to be installed apt remove javascript-common does nothing since javascript-common is not installed I have no idea what package wants javascript-common... certainly nothing I have installed...
  6. T

    Forwarded to devs After upgrading to Plesk 18.0.30 apache stops randomly.

    I have the same issue... plesk thinks it cannot restart apache2 but using service apache2 start - starts it just fine...
  7. T

    Issue backup fails with "Failed to exec pmm-ras: Exit code: 1: basic_string::_M_create"

    No, because it's the scheduled backup so it's not started in my browser.
  8. T

    Issue backup fails with "Failed to exec pmm-ras: Exit code: 1: basic_string::_M_create"

    Hello, since a couple of days the daily scheduled backup to remote FTP of the whole server fails with error: "Unable to validate the remote backup. It may not be restored. Error: Failed to exec pmm-ras: Exit code: 1: basic_string::_M_create" The only thing that changed on the server was that I...
  9. T

    Issue could not renew Let's Encrypt - failed for <none>

    I periodically receive "Could not issue/renew Let`s Encrypt certificates" E-Mails but in the mail it says: Renewal of the following Let`s Encrypt certificates has failed: <none> The following Let`s Encrypt certificates have been renewed without some of their Subject Alternative Names: <none>...
  10. T

    Issue WordPress permalinks

    Until Obsidian I had to add if (!-e $request_filename){ rewrite ^(.*)$ /index.php break; } to "Additional NGINX directives" to make pretty permalinks work with wordpress. Since Obsidian this seems to not be necessary anymore as permalinks seem to work without additional nginx config. But it...
  11. T

    Resolved Problem installing Docker

    Great, thanks!
  12. T

    Resolved Problem installing Docker

    Hi, I had Docker installed once before, removed it and now I want to install it again but the plesk installer gives me the following error: Execution installer has failed with exit code 1, stdout: , stderr: W: Failed to fetch http://deb.debian.org/debian/dists/jessie-updates/InRelease Unable to...
  13. T

    Forwarded to devs Docker-EXT proxy rules missing header

    TITLE: Docker-EXT proxy rules missing header PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, Version 17.8.11 Update #39, Debian 8.11 PROBLEM DESCRIPTION: If you configure proxy rules to docker in the Plesk GUI, several lines of nginx config get added to the virtual hosts nginx...
  14. T

    Issue Varnish SSL Redirect Loops

    Why isn't this fixed already?? @IgorG please just add proxy_set_header X-Forwarded-Proto $scheme; to the nginx config that the docker extension generates! It would fix issues with a lot of docker hosted projects (GitLab, OpenProject etc.) in the meantime for anybody else that is struggling...
  15. T

    Issue 315 duplicate DKIM Signatures in one Email Header

    Still not solved with Plesk 17.8.11 MU5
  16. T

    Issue Disk usage spike while FTP backup since 17.8

    Hi, I have set up the Backup Manager to do a full server backup every night to a ftp server. Since the update to 17.8 I get a disk almost full notification every night around the time the backup runs. This did not happen before 17.8. To illustrate this, I have added two images from the disk...
  17. T

    Question changes to postifix main.cf in Plesk 17.8

    Hi, It seems that the upgrade to Plesk 17.8 added two new lines to my postfix main.cf: recipient_canonical_classes and recipient_canonical_maps I only noticed because they were not added on a new line but instead appended to an existing configuration line I added (and broke the config in the...
  18. T

    Question XML API adding SRV record

    Hi, could you please provide me with an example for adding a SRV DNS record with the XML Api? This does not work: <packet> <dns> <add_rec> <site-id>232</site-id> <type>SRV</type> <host>_sip</host> <value>sipdir.online.lync.com.</value>...
  19. T

    Issue WHMCS Plesk Plugin

    unfortunately with these changes following error is produced when terminating a hosting: Error code: 1017. Error message: IPv6 addresses are not support in protocols below 1.6.3.2 in particular it comes from the "webspaces_get_by_owner_id" api call it only happens when the customer has another...
  20. T

    Issue WHMCS Plesk Plugin

    Hi, I found a problem in the WHMCS Plesk Plugin on github. I noticed that even though I had set "shared ipv4, shared ipv6" the hosting never got assigned an ipv6 address. after looking through the code I noticed that before the "IP Mode" setting is honoured, the username that is used to...
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