• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. L

    Let's Encrypt silently fails (SQL error in log)

    The reason for the problem seems to be that entries in the table "domains" have a "cert_rep_id" of NULL. Setting this to 0, the error didn't show up anymore. UPDATE domains SET cert_rep_id = 0 WHERE cert_rep_id IS NULL;
  2. L

    Resolved SSH Login Banner

    For anyone looking for the origin: This is included by "~/.profile". [ ! -s ~/.plesk_banner ] || . ~/.plesk_banner
  3. L

    Resolved ERROR 1102 (42000) at line 20: Incorrect database name ''

    Found the reason and fix myself. Plesk uses the old phpMyAdmin config from "/opt/psa/admin/htdocs/domains/databases/phpMyAdmin/libraries/config.default.php". Probably due to a bug in an old version of Plesk, this did not contain the database name, but this: $cfg['Servers'][$i]['pmadb'] =...
  4. L

    [SOLVED] Error "cu_repair__option_validate_configuration_no_extension" after upgrading Debian

    I noticed this error when upgrading some servers from Debian Wheezy to Debian Jessie, but Google didn't know about it. So hopefully this will help someone else. Plesk version was 12.5.30. Right now it is MU#14. Don't recall which MU it was then. After running the dist-upgrade, I started the...
  5. L

    Unknown database 'atmail' when selecting the database

    Shouldn´t be so hard to check if any database exists before making a dump, should it? The right thing for junior-programmers to get started ;-)
  6. L

    Autoinstaller shows components to be installed that won´t install

    @parallels: will this be fixed?
  7. L

    Resolved ERROR 1102 (42000) at line 20: Incorrect database name ''

    @parallels: will this be fixed?
  8. L

    Unknown database 'atmail' when selecting the database

    @parallels: Will the error about "Unknown database 'atmail'" be fixed?
  9. L

    Autoinstaller shows components to be installed that won´t install

    No, you don´t get it. There is a difference between being installed and being selected. "2 of 45 components selected" vs. "To continue, you must select at least one component." Do you think this is logical? I don´t. I didn´t select anything, so the second phrase is correct. The first one...
  10. L

    Autoinstaller kills xinetd

    Thx, will try this the next time.
  11. L

    Reporting bugs

    Hi Kate, thanks for the new link. That indeed is the form I was referring to. I don´t have the old URL, but perhaps the webmaster team remembers and might put a redirection to the new URL.
  12. L

    Autoinstaller shows components to be installed that won´t install

    Why should any of them be selected to be updated when there is nothing to update?
  13. L

    Autoinstaller kills xinetd

    This happens in around 30% of the cases when I run CLI autoinstaller to update/install/remove packages. Patches were installed successfully. The changes were applied successfully. Synchronizing the Debian APT package index files... # pgrep -lf xinetd || service xinetd start Starting internet...
  14. L

    Autoinstaller shows components to be installed that won´t install

    This is just a bug report. No help needed as it doesn´t seem to cause problems. When I start the CLI autoinstaller, I always see 2 components already selected, but when I want to install right away, the installer tells me that nothing was selected: Main components list for Parallels Plesk...
  15. L

    Resolved ERROR 1102 (42000) at line 20: Incorrect database name ''

    This is just a bug report. No help needed as it doesn´t seem to cause problems. When I update servers via CLI autoinstaller, I sometimes (or on some servers) get this error message: Trying to start psa... Stopping psa... Stopping Plesk engine pool manager: sw-engine-fpm. done ===> Installing...
  16. L

    Unknown database 'atmail' when selecting the database

    This is just a bug report. No help needed as it doesn´t seem to cause problems. When I update servers via CLI autoinstaller, I always (afair) get this mysqldump error message: Stopping psa... * Stopping Plesk engine pool manager sw-engine-fpm ...done. done -- Warning: Skipping the data of...
  17. L

    Reporting bugs

    I wanted to report a bug here: https://cscontact.odin.com/form/4/?Product=Parallels%20Plesk But I need to have a support number to report a bug. How stupid is that? @parallels: I want to tell you about bugs and have to pay for that? Seriously? It was possible some weeks/months ago with the old...
  18. L

    SSL POODLE / SSLv3 bug

    My post was only ment to provide infos on which OS are affected. Plesk version is 12 on all of them. I think that Parallels will provide a solution as others mentioned they are working on it.
  19. L

    SSL POODLE / SSLv3 bug

    Same problem with "no shared cipher" here, too. Multiple servers running Debian Squeeze, Wheezy and Ubuntu Lucid, Precise.
  20. L

    Upgrade to Debian Wheezy: odbcinst1debian2 : Breaks: libmyodbc

    Seems like Parallels has fixed this problem at least in 12.0.18. "debian70" is now at the beginning of the version number: # dpkg -l sw-engine Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/...
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