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With Plesk upgrade appeared a message to use admin to login, but there is no admin user. Instead I want to use another user, already present in Linux, to be able to disable access to Plesk with root. Already for SSH I disabled root access and configured to use a key. Can I use this user? And...

@Peter Debik Perhaps it was enough to restart the two servers because now both are marked safe. Thanks for the support.

@Peter Debik The second server still belongs to the same domain, but on this one there are other domains used for other websites. So I only went in Tools & Settings - SSL/TLS Certificate - Certificate for securing Plesk but even in this server the padlock does not appear.

@Peter Debik I tried this: Removed all Let's Encrypt certificates Removed TXT records In Domains - MYDOMAIN.TLD - Dashboard - SSL/TLS Certificate - Advanced Settings - Add SSL/TLS Certificate I uploaded the .key and .cer files In Domains - MyDomain - Hosting Settings I assigned the created...

I didn't understand what I should do. I also don't understand a second thing, if I enter a TXT recort aren't we already doing a DNS-01 Challenge? Even considering only one server, assigning a certificate in the domain, shouldn't it already be valid for the server too, since that domain is used...

One domain, two server, two IP address, two plesk.

In the DNS of the DOMAIN.TLD domain, two A records have been created with the name SERVER1 and SERVER2, associated with two different IP addresses. In "Tools & Settings - General Settings" the servers have the full hostname SERVER1.DOMAIN.TLD and SERVER2.DOMAIN.TLD" On SERVER1 there is also...

It's a really strange thing. Last night I created two VPS by setting them up at the same time using the same commands on both putty sessions. Everything worked without errors and I finally shut down both. This morning, I turn them back on, one works and the other doesn't. Maybe it's better if I...

My problem is with the firewall, not with Failban. However, I have no Banned IP and my static IP is in Trusted IP. Obviously with the firewall activated I can't run the command because I can't access the server. I ran it on the console of the VPS, but I can't copy its contents there. This is a...

Although the firewall has rules for port 22 "Allow incoming from all" I don't have access to SSH with putty. If I disable the firewall, access is allowed instead. This is the screenshot.

As I wrote above, I created the FolderName folder. Having Roundcube I created it in its root. I don't think the folder should be created under Inbox, but next to Inbox, so at the root. But whichever way I enter the name in osTicket, it's always an error.

I'm using Dovecot. osTicket keeps giving error of non-existent folder indicating: the complete path (from /var/... to /cur) only FolderName only .FolderName .FolderName/cur

oSTicket wants the name of the Inbox folder and the name of a folder where to move emails after the fetch. In "/var/qmail/mailnames/subscription/user/" I don't see a folder for Inbox. In addition, other folders have a dot in front of their name. How should I report them? With or without the...

No, it is certainly not a problem of incorrect credentials because the Webmail works. I tried to install osTicket on another server without Nginx and only Apache2, but always to read the folders managed by Plesk. Now I no longer have the 504 error, but it still doesn't accept the credentials.

I have installed OSTickets and am configuring the mail settings. If I save them with SMTP disable, I have no errors. If instead I save them with SMTP enabled and its settings, then I get the error "504 Gateway Time-out" In the SMTP settings I just put the mail domain (domain.tld), port 465...

I have read it, but I don't understand why I have to install it again if it is already recognized in the Plesk configuration panels. In any case, when I ask to install php-bcmath I am prompted to install php7.3-bcmath. Instead, if I ask to install php7.4-bcmath I get the error "Unable to locate...

When installing an application with Softaculous, I get this error: The following errors were found : Required PHP extension not found : bcmath The domain is with php7.4 in fpm and in Tools & Settings / PHP Settings I see that the "bcmath" checkbox is checked. This also applies to other PHP...

For a new VPS, is it better to choose Plesk Obsidian with Debian 10 or Ubuntu 20.04?

Now I have mailboxes created directly in the domain. If my server is stopped, I no longer receive mail. I would like to keep the mailboxes into the mail server of the provider and then "sync" them with my Dovecot server so that I can always use Roundcube. However, if the server is stopped, I...

I have to install several applications that I find both with Git and with Docker. I read all the documentation in Plesk but I can't tell if it's better one or the other, especially thinking about the updates. These are applications developed by others where at most I will make small local...