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I haven't had too many issues with Plesk support for highly technical matters. It can take a bit of time to get things in front of an appropriate developer, but they do ultimately come through. I use their support for almost nothing related to end user type concerns, or underlying OS concerns...

Could someone provide me the target hostnames for both Plesk license retrieval and update retrieval?

My Plesk pricing for web host edition was going up about 65%, for a single year, it's ridiculous. I don't care that much about price increases in general, that's the way of life these days, but a massive increase makes me want to change platforms because it makes them too great a risk to my...

I'd like to point out that the migration tool has been an absolute nightmare the past few months. Plesk seems to be altering it with woefully inadequate software testing before release, which makes me worry about what else is being shipped without proper testing that could be more security...

I've got a server that was otherwise running fine that now cannot regenerate its config or restart apache due to this; still running currently though. I'm not clear on what that changelog is describing, or how it relates? It seems the new command's only purpose is to have apache bind to lo0...

Curious if anyone knows of a way to migrate a site from Plesk 18 to 17? I have a very unique use case where this is going to be required. I don't care much about passwords in case that matters, from a backup export with or without pass phrase perspective, but do need all the email and all the...

Very interesting, thanks; I'd only noticed the other part of that article talking about using it to place site application packages and missed the example showing arbitrary files. I'll give it a shot.

Hi all, curious if the Plesk API 'upload' function can be used to place files on given websites by way of full path or other flags? Trying to figure out if we can perform SSL renewals which require placement of a DV file using just the API, so placement in the server's /var/www/vhosts/htdocs/...

Just keep in mind that the rsync method will not likely give you anywhere close to an easy restore option; i.e. if the server did fail, you'd be installing a new OS, installing Plesk, recreating the site, databases, and then bringing that data back in. If that's the only goal, to not lose data...

Ah, I appreciate it. The first one is not the case, our logs are set to rotate daily, gzip, retain 62 rotations. Using the second article, I found no errors in the Plesk log related to log rotation. However, I ran the commands manually for a specific domain and received an error about "has...

Is it possible that the daily log rotation is calling the individual logrotate.d/ files rather than the global logrotate.conf to effect each site's log rotation? Reason I ask is because we've been running into this issue across several servers and if I try to run the rotation at the site level...

I believe this is normal if you have log rotation on. The .processed file is intended to only exist as an intermediate step while webstats, etc. are run against the data, then the prior rotation interval's entries move into the .1.gz, .2.gz, etc. after each interval (typically daily), and...

Did you ever find a solution to this? I'm frequently running into servers not successfully rotating the access_ssl_log.processed file even though the daily logs appear with each intended rotation.

Since Watchdog remains unavailable for Ubuntu 20LTS, is there a Plesk supported equivalent extension that accomplish the same service monitoring and automatic restarting? I don't know how this basic requirement is not built into the core Plesk software given a web server is not particularly...

Thanks! I was concerned about using these on a Plesk managed fail2ban instance since we don't know if it keeps its own version of the config in the psa db or elsewhere to facilitate rebuilding it if needed, but the commands on that page lead me to a kb article that had the relevant Plesk...

Is there a method of listing/enabling/disabling fail2ban jails via command line?

Currently Let's Encrypt seems to just fire off renewals whenever it feels like it if the number of days in advance is reached. Is there a way to set "off hours" or adjust a schedule on the Plesk side to not renew certificates during the middle of the day, given they require an outage from the...

Username: Hostasaurus.Com TITLE UI bug when disabled PHP version is active PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Centos7 x64 - 18.0.31 CentOS 7 1800201127.17 PROBLEM DESCRIPTION A customer had php version set to 5.4 FPM but that had been disabled at the Plesk global...

A customer had php version set to 5.4 FPM but that had been disabled at the Plesk global level. Trying to access hosting settings or php settings at the domain level produced: ERROR: Method Smb_Form_Final_Web_Settings::__toString() must not throw an exception, caught Error: Call to a member...

Same here; just updated a system from 17 to 18 and chroot disappeared from the list, and sites that already had it show as Forbidden even though they have chroot.