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@KAEL , I was able to replicate the behavior and I am currently consulting with our team about this case. I will follow up with more details.

@se2e-dev , yes, you are right. You can cancel the subscription at any given moment and renew it in future if required without any outstanding payments. Considering the issue occurs only on one server indicates that the issue is likely related to the local configuration. However, that needs to...

Thank you for the update. I am still unsure what could be causing the issue. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your license from a reseller, your...

That issue was fixed in Plesk Obsidian 18.0.70. Please let us know if you are still experiencing any issues after the update.

@EduardoG , we have a registered bug identified with ID EXTPLESK-9063. The ETA for the fix is within 24 hours. At this point, I cannot suggest a workaround. I will follow up with more details as soon as possible. Thank you for your understanding in the meantime.

Hello, @chazza This usually happens there is a custom configuration applied on the license installed on your server. If you are the Plesk partner, please check the configuration in your Partner Central: Product Configurations If you purchased the license from a third-party Plesk partner...

Sorry, I am not entirely sure what you meant by "without license activation". If your Plesk license expired, you should still be able to run the pleskbackup utility. If that's not the scenario you are referring to, please provide more details so we can avoid misunderstanding.

I am not quite sure I was able to understand what the issue is. Please provide the exact error you are encountering, the transfer settings of your FTP client, and as many details as possible in general.

I will consult with our team about the issue so we can attempt to reproduce it and further investigate it. Just to make sure I understand correctly, you are also experiencing issue with the login button not functioning and you are getting blocked after successful login attempts? For the time...

I think the auto-respond option in Sogo relies on Sieve scripts, therefore, this won't be applicable. I might be mistaken, of course, and it might be worth it to give it a try. There's no public documentation explaining this particular configuration.

@Hangover2 The case was identified as a bug with ID PPPM-15015. At this point, I cannot provide an ETA. I will follow-up when there are more details. Thank you for reporting the issue.

Unfortunately, I cannot provide any ETA at the time being. However, I can suggest as a workaround to use Plesk autoresponder, in Mail > [email protected] > Auto-reply. Since the bug is related to sieve and Plesk autoresponder uses sendmail, so you shouldn't be experiencing the issue with it.

Hello, @Visnet . According to what I was told by Comodo's agents you can submit the report here: Free Internet Security and Antivirus | Security Solutions from Comodo To me, that looks unrelated to the ruleset, but it won't hurt to try. There is also a section "Report Security...

I discussed the case with our team back in March and the changelog was updated to include that bug fix as well. However, it is mentioned under another ID (PPPM-14846) due to internal classifications. Apologies for any possible confusion cased by the ID mismatch

@MHC_1 the permanent fix is still in progress, in the meantime, our team proposed the following workaround: https://support.plesk.com/hc/en-us/articles/32524555992215-Plesk-Migrator-migration-from-cPanel-to-Plesk-server-fails-with-error-That-is-a-critical-error-migration-was-stopped

@Adhost , kindly open a new thread for the issue you are experiencing. The one reported and discussed in this thread is related to FTP. As far as I understand, your issue is quite different.

I would recommend you to review the access logs of the website in order to determine if there were any abnormal activities. Also, performing a full scan of the affected websites is not a bad idea. And the essentials, such as ensuring WP core, themes, and plugins are all up to date, resetting...

Thanks for the update and the confirmation. Please try the workaround suggested here.

Thanks for the update. I would conclude that the default port is required for the proper operation of Grafana. I have tested that and although I am unable to locate any reference to port 8880, I wasn't able to make it work with a custom port. Of course, I might be mistaken, and it might be worth...

As long as the Plesk server has access to internet and outbound connections are allowed there shouldn't be an issue. The Plesk license have to be bound to the server IP address. There is no need to purchase an additional license for the proxy server. Regarding Softaculous and Imunify, the...