Search results

Joska, if you manage to connect via SSH can you please run: systemctl status sw-collectd and provide the output along with the dependency error mentioned in your initial post.

Hello, Joska. This error usually occurs when there's a running task of Plesk installer. If it has been ongoing for a while, please try manually terminating the process by running the following command: plesk installer stop

Hey, @Kaspar . No, not as of this point: https://support.plesk.com/hc/en-us/articles/32301013566231-Is-it-possible-to-customize-the-URL-link-in-Domains-example-com-Mail-Mail-accounts-Mail-client-setup

Thank you for your feedback, @trialotto . I will forward your concerns to our team for further review and discussion and I will double-check if there is a way around Migrator's behavior. Will follow-up with more details as soon as possible.

Thank you for the report, @burnley . I was able to replicate the behavior on a test server with Plesk 18.0.72 Update 1. I will further discuss the case with our team and follow-up with more details.

Thank you for the update. The only other suggestion I have is your Plesk version since it is quite outdated. Although you should still be able to install it, Plesk Migrator requires Obsidian 18.0.60 or later. Does the issue occur with the Migrator extension only or all extensions you attempt to...

@trialotto , thank you for the question. Our team is working with WordPress vulnerabilities and trying to do mitigating them more conveniently for users. The prototype will show this conception in the new product.

Thank you for the confirmation. Please try setting it to 'none'. We have a registered bug that I think might be the reason for the issue you are reporting. Kindly confirm if that action sorted the issue. Thank you in advance.

The screenshot I provided above is from a server running AlmaLinux 10 with Plesk Obsidian 18.0.72 Update #1. If you are certain there is a monitoring app selected and the same is active I would suggest opening a ticket with Plesk support for further investigation on your server. Since the issue...

Could you please confirm if any of the domains is assigned as "Default site" in Tools & Settings > IP Addresses?

Thank you for the clarification. I am unable to replicate the issue with built-in monitoring. Note that it did take ~5 minutes after the initial installation for the data to load, which is normal. In your Plesk panel, please navigate to the Monitoring and confirm whether you use built-in...

Thanks. Can you please also run and confirm the outcome: curl -v --ftp-ssl-control ftp://yourftpserver.com/ --user username:password

Thank you for your update and confirmation. I would suggest opening a ticket with Plesk support for further investigation directly on the server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your license from a reseller, your reseller is in charge of...

Thank you for the update. This issue might be occurring due to stuck tasks. Could you please try killing them following the instructions in this guide: https://support.plesk.com/hc/en-us/articles/12377460333463-How-to-cancel-a-stuck-task-in-Plesk

Thank you for the confirmation. Could you please double-check if the remote server accepts FTPS data connections in general? For example: curl -v --ftp-ssl --ssl-reqd ftp://yourftpserver.com/ --user username:password

@Gamingmate92 , the ownership of your folders is set to the root user. Please connect to the server via SSH and execute the following command to fix it: plesk repair fs yourdomain.com

@chrisgch , have you checked the journal messages for any hints? Could you please try: journalctl -p err..alert -u systemd --no-pager

@Shamrock , you should be able to adjust the cipher with: plesk bin server_pref -u -ssl-ciphers 'example cipher' More details: How to enable or disable TLS protocol versions or SSL ciphers via CLI in Plesk for Linux?

Sorry, @hzl . What does that message say exactly? Is that the notice for the extension installation and does the process get stuck again? Also, does the Extensions page open properly now?

@LRLD , thank you for the update and the details. Could you please also confirm if you are assigning a wildcard domain or it is a standard one?