Issue plesk repair fs - fsmng failed: ERROR: Unable to retrieve repository

[Josch]

Server operating system version

Ubuntu 24.04.3 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.72 Update #1 Web Host Edition

Hi,

the problems began with a non startable 'Monitoring'.

Then I did a diagnosis and repair but it was unable to fix the following problems:

ERROR	Some files packaged by Plesk have incorrect permissions.
FAILED	Repairing incorrect permissions fsmng failed: ERROR: Unable to retrieve repository configuration from autoinstaller: autoinstaller is busy

At least I tried to run the repair directly in the terminal and got these erooros:

root@134:/var/log# plesk repair fs

Checking Linux system files[2025-09-01 22:08:15.799] 147363:68b5fd2fc3027 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/fsmng' '--check-plesk-packages'] with exit code [1]

  Some files packaged by Plesk have incorrect permissions ........... [ERROR]

  To see more details, run the command in the verbose mode: plesk repair fs -verbose

  Repair incorrect permissions? [Y/n] Y

    Repairing incorrect permissions ................................. [2025-09-01 22:08:46.916] 147363:68b5fd2fc3027 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/fsmng' '--fix-plesk-packages'] with exit code [1]
[FAILED]
    - fsmng failed: ERROR: Unable to retrieve repository
      configuration from autoinstaller: autoinstaller is busy

Checking virtual hosts' file system ................................. [OK]

Error messages: 1; Warnings: 0; Errors resolved: 0

What can I do now? I haven't found any solution. Any help/hint will be highly appreciated.

Thanks a lot in advance an best regards,

Joska

 

[Sebahat.hadzhi]

Hello, Joska. This error usually occurs when there's a running task of Plesk installer. If it has been ongoing for a while, please try manually terminating the process by running the following command:

plesk installer stop

 

[Josch]

Hello Sebahat,

thanks a lot for your help. I tried it and it seems as if the installer process was stopped otherwise, because i got the message that ther eis no plesk installer running. I was able to run all plesk repair tasks and it found some files with incorrect permissions.

Unfortunately that didn't solve my problems with the Monitoring. This is described in this task:

Issue - Monitoring: Dashboard not found

Hi, my Monitoring doesn‘t work at all. I only get this: What I tried: - uninstall and reinstall Grafana and Monitoring several times Nothing solved the problem with the monitoring. Sometimes the graphs were shown, but empty (sw-collect didn‘t run and I couldn‘t get it running because of...

talk.plesk.com

Thanks again and best regards,

Joska

 

[Josch]

OK - now it works. There was a strange configuration error on the server (a curlftpfs entry in fstab without installed curlftpfs) that prevented some services to work correctly (it ran surprisingly in maintenance mode).

After un- and reinstaation of Grafana and the Monitoring extension all runs as expected now.

Thanks a lot for your attention!