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  1. Frank.P

    Issue Help - Failed to updated ip. Can't set to addon domain ip different from webspace ip

    KB : Unable to manage subscription or install Let's Encrypt SSL: Failed to updated ip. Can't set to addon domain ip different from webspace ip If I do the steps I see the mistake. There is 2 ips. The manin domain have dedicated ip and subdomains have shared ip. I run the steps from 1 to 3 ...
  2. Frank.P

    Forwarded to devs Create Let's Encrypt and add for webmail

    TITLE: Create Let's Encrypt and add for webmail PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows , 17.5.3 PROBLEM DESCRIPTION: When try to create a certificate of Let's Encrypt show inputbox for email and 2 checkbox (include www and webmail) - Include a "www" subdomain for the domain...
  3. Frank.P

    Forwarded to devs Migration switching from .NET

    TITLE: Migration switching from .NET PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows 2016, 17.5.3 PROBLEM DESCRIPTION: All work, but show error and warning: ERROR : Failed to fix web.config files when switching from .NET 2-3.5 to .NET 4 Migration tools tried to perform operation in 3...
  4. Frank.P

    Forwarded to devs Migration - Email and Account Application User

    From Windows 2012 with Plesk 17.5.3 to Windows 2016 with same version of plesk 17.5.3
  5. Frank.P

    Migration error - Mail

    The file size is 1Kb. The Public folder isn't in use.
  6. Frank.P

    Forwarded to devs Migration - Email and Account Application User

    TITLE: Migration - Email and Account Application User PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows 2016 / Plesk 17.53 PROBLEM DESCRIPTION: When migrate an eail enable client panel access in all account STEPS TO REPRODUCE: start migrate ACTUAL RESULT: All checkbox are enabled (Client...
  7. Frank.P

    Forwarded to devs Migration Duplicate Scheduler Tasks

    TITLE: Migration Duplicate Scheduler Tasks PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: 17.5.3 PROBLEM DESCRIPTION: Example: If a have 5 Scheduler Tasks When migrate suscription with Scheduler Tasks only copy fisrt Tasks and duplicate the same task 4 times more STEPS TO REPRODUCE: Start...
  8. Frank.P

    Migration error - Mail

    No, it is not the same. The problem is all files _index.xml (20kb) when try to copy. Or are in use or can read or write to new server. _index.xml file is configuraction of MailEnable, not email file
  9. Frank.P

    Migration error - Mail

    TITLE: Migration error - Mail PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.5 PROBLEM DESCRIPTION: Error when restoring mail messages of mailbox on the target server. Command (mail backup was provided to standard input): "C:\Program Files...
  10. Frank.P

    Resolved Migration not start

    The RPD connection is active because I run Terminal Server. If I close RPD, Plesk Migration work. Why ... ? I don't know.
  11. Frank.P

    Resolved Migration not start

    Never start. I disabled firewall in both servers and still said : Starting .... I don't know what happend. I go to Plesk Panel in new server. Click in Migration Extensión and set ip of old server. If username or password are wrong the system show a warning, but If all are ok said Starting...
  12. Frank.P

    Resolved How to get plesk admin password (windows)

    Open cmd Go to plesk folder Go to bin folder into plesk Run "admin.exe --get-login-link"
  13. Frank.P

    Resolved MailEnable Webmail not show emails

    if you want, create a test account and tell me user and password to see error. I'll try to help you. Give that info from private message
  14. Frank.P

    Forwarded to devs BUG - Cronjobs work with stop domain

    If I suspend or disable domain, all emails not work, all ftp account not work, website not show and tasks work ¿?¿?¿?¿?¿? REALLY !!!!!
  15. Frank.P

    Forwarded to devs BUG - Cronjobs work with stop domain

    ACTUAL RESULT: Domains are not online, but cronjobs still running
  16. Frank.P

    Forwarded to devs BUG - Cronjobs work with stop domain

    TITLE: BUG - Cronjobs work with stop domain PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Windows 2012 R2 64bits - Plesk Onyx 17.5.3 PROBLEM DESCRIPTION: If I disabled, suspend domain or account the cronjobs still working STEPS TO REPRODUCE: Create cronjob. Sample run every minute Disabled...
  17. Frank.P

    Resolved BUG Plesk Onyx 17.5.3 - Cronjobs work with stop domain

    BUG : If I disabled or suspend domain or account the cronjobs still working of
  18. Frank.P

    Issue Failed to train sa for mailname

    [2017-06-29 04:57:10] PHP Warning: imap_open(): Couldn't open stream {127.0.0.1:143}Inbox\Spam; File: C:\Program Files (x86)\Parallels\Plesk\admin\plib\Spamassassin\adapter\Imap.php, Line: 36 [2017-06-29 04:57:10] ERR [1] PHP Warning: imap_open(): Couldn't open stream {127.0.0.1:143}Inbox\Spam...
  19. Frank.P

    Issue Backup minor errors with pem files

    I have the same error in all domains and I think all users have same problem, but I think is is not a bug. I think the backup not add pem file, because ssl certificate expire in few months.
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