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  1. Sebahat.hadzhi

    Resolved Plesk - Windows Server 2025 Installation Fail

    Hello, @enthu19 . Starting with the September 2025 update, Windows Server 2025 no longer includes Windows PowerShell 2.0, however, the same is needed by Web Deploy. We do have a registered bug with ID PPPM-15153 about this issue. Until the issue is resolved, please follow this workaround...
  2. Sebahat.hadzhi

    Forwarded to devs SSL auto-renewal attemps do not stop after removing cert and disabling SSL

    Thank you for the report, Peter. I forward it to our engineers for further review. I will follow-up with more details as soon as possible.
  3. Sebahat.hadzhi

    Forwarded to devs fail2ban plesk-doecot not matching failed logins

    Thank you for the report, @Jens Johansson . I forwarded it to our engineers for further review. I will follow-up with more details as soon as possible.
  4. Sebahat.hadzhi

    Issue Upgrading MariaDB via Plesk issue

    @Denie , judging by the screenshot it is possible for some tables to have failed to automatically upgrade. You can manually upgrade them with the following command: MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql_upgrade -uadmin
  5. Sebahat.hadzhi

    Resolved Forum File Upload Issue

    Guys, the issue is fixed now and you should be able to upload images. Please give it a try in this thread and let me know if there are any further issues. Thank you.
  6. Sebahat.hadzhi

    Resolved Installing Composer dependencies Problems

    @Killug , thank you for your patience. Our team determined the root cause of the issue and the same was fixed in the latest release of PHP Composer extension 1.3.4. In the new extension version Composer was updated to version 2.8.12. You can update the extension following the instructions from...
  7. Sebahat.hadzhi

    Resolved command service_plan / subscription set -mail "false" is not "Not configured"

    Hi, apologies for not following up on this. After the last discussion we has with our team, the case was indeed qualified as a bug with ID PPPM-15078. The "Not configured" option is applied to newly created subscriptions if the Ability to change mail settings option is disabled in service plan...
  8. Sebahat.hadzhi

    Resolved wrong hostname in password reset email

    Hi, @Bobbbb . Could you please confirm through what URL is the server accessed at the point of "Reset password" submission (i.e. hostname or server IP? Also, is the server in question behind a NAT? Thank you in advance.
  9. Sebahat.hadzhi

    Question Plesk on Windows: APS Deprecation - Softaculous Extension doesn't exist

    Hello, @RodStr . Could you please confirm what are the applications you are interested in so I can further check what the best alternative for Windows environment will be? Thank you in advance.
  10. Sebahat.hadzhi

    Issue How to setup the Hardlimit for Bandwidth in OS or Hardware level

    Hello, @Thomas Oryon . As far as I am aware, there is a way to limit the network bandwidth for the server as a whole, but I don't think there's a way to limit the bandwidth per plan on OS/hardware level.
  11. Sebahat.hadzhi

    Issue Unable to change the domain name

    @Thomas Oryon , could you please still provide the output of: ps aux | grep user where user is the owner of the subscription. Thanks in advance.
  12. Sebahat.hadzhi

    Resolved Forum File Upload Issue

    Thank you all for the details. Our team is currently looking into it. The forum is behind Cloudflare and they suspect some files uploads are blocked due to its configuration. I will update you when there are more details. Thank you for your patience in the meantime.
  13. Sebahat.hadzhi

    Question Sitejet Turnstile Plesk

    Hello, @WiseWill . Support for Turnstile has not been officially introduced for Plesk yet. I would like to apologize on the behalf of our team for any possible confusion caused by the change log announcement. The integration process is still ongoing However, at this point, I cannot provide an...
  14. Sebahat.hadzhi

    Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

    @chris-design , thank you for your update and confirmation. I am not sure, unfortunately. According to previous discussion they confirmed their developers are reviewing the whole update system, but based on my last conversation they were expecting additional logs from us. I haven't received any...
  15. Sebahat.hadzhi

    Issue Upgrade to 18.0.73 #2 another dovecot bug ?

    Could you please try replacing the ssl_cert directive with ssl_server_cert_file in /etc/dovecot/conf.d/14-plesk-sni-example.com.conf?
  16. Sebahat.hadzhi

    Issue Can't connect to server - Remote RDP - Firewall settings link not working in Plesk. Any other method?

    Hello, Lee. You can update the rules via the command line using the following utility: plesk ext firewall for example: plesk ext firewall --set-rule -id 23 -direction input -action allow -remote-addresses "123.123.123.123" You should be able to identify the rule id using: plesk ext firewall...
  17. Sebahat.hadzhi

    Resolved Dovecot fails to start after upgrade to 18.0.73 #3

    Hello, @bsass . As of Dovecot 2.4 some of the previously used directives are deprecated. You need to open the config file from the error message and update the directive from the error according to the following documentation.
  18. Sebahat.hadzhi

    Issue Unable to create the website in Softaculous

    Hello, @Thomas Oryon . This is just a guess, but I think considering that MySQL is configured as remote server the connection between Softaculous and the remote server fails during the installation (database creation) process. I would suggest consulting with Softaculous on that and get back to...
  19. Sebahat.hadzhi

    Issue Scheduled task that runs twice

    Hello, @spip. The cron deamon might be malfunctioning. Have you tried restarting it already? If not, please try: systemctl restart crond If the issue continues after that, please double-check if there's some duplication of the cron service: ps -A | grep cron
  20. Sebahat.hadzhi

    Resolved Installing Composer dependencies Problems

    Hello, @Killug . We have a registered bug with ID EXTPLESK-9687 and our devs are currently investigating the issue. At this point, we cannot propose any workaround. I will follow-up with more details as soon as possible. Thank you in advance for your patience in the meantime.
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