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  1. Sebahat.hadzhi

    Question No changelog for 18.0.74?

    @King555 maybe the issue is caused by another extension. Have you tested in private/incognito mode?
  2. Sebahat.hadzhi

    Forwarded to devs SSL auto-renewal attemps do not stop after removing cert and disabling SSL

    Peter, the case was further discussed and it was classified as feature request rather than a bug. Our PMs registered an internal case (PPM-5600) and they will explore the possibility of adding an additional level of control when it comes to disabling SSL everywhere on a subscription. I will...
  3. Sebahat.hadzhi

    Forwarded to devs Service plans without PHP enabled cause waring when restoring backup

    Hi, @Kaspar . Thank you for the report. I was able to replicate the behavior and forwarded it to our team for further review. I will follow-up with more details as soon as possible.
  4. Sebahat.hadzhi

    Question Plesk-Joomla-Toolkit and Joomla 6

    Hi, @Vanbrugg . There's still no ETA for Joomla 6.0 support in Joomla Toolkit. All I can say is that during this last quarter our team is focused on several bug fixes in the Toolkit and they are still analyzing the popularity of the new version, thus, likely it won't be introduced by the end of...
  5. Sebahat.hadzhi

    Issue Dr.Web Updater can not send HUP signal to Dr.Web daemon

    Thank you for your update and provided details. Dr.Web Updater can not send HUP signal to Dr.Web daemon usually means that the Dr. Web service is not active. So, I would assume that the service was not properly started along with the server, hence, resulting in the error. As per Key file...
  6. Sebahat.hadzhi

    Resolved Mailbox storage usage displayed incorrectly in Plesk

    Hi, @TorbHo . The issue you describe is very likely due to corruption of the file /var/qmail/mailnames/example.com/john.doe/Maildir/maildirsize, which is regenerated when you run the repair utility. I cannot, however, confirm what's causing the ongoing reoccurrence of the issue. If you have the...
  7. Sebahat.hadzhi

    Issue very dissatisfied with Plesk support

    @shopuser , if you still haven't received an update, please provide me with your ticket ID so I can consult with our support team on your case.
  8. Sebahat.hadzhi

    Question Permanently Disable /usr/local/psa/admin/bin/statistics_collector

    Hi, there. Unfortunately, there's no option to completely disable the process. It is part of the Plesk Daily Maintenance task and specific process cannot be isolated. The only alternative I can suggest to partially disable it by setting "Web statistics" for the domain in question to "None"...
  9. Sebahat.hadzhi

    Issue SSH Terminal no longer works in Safari Browser (OS X)

    Thank you for the confirmation. In this case, @scsa20 initial suggestion is a good starting point to check for any additional details, errors/warnings
  10. Sebahat.hadzhi

    Question No changelog for 18.0.74?

    @garp , could you please confirm what exactly are you referring to by add-ons - Plesk extensions, additional components, or something else? Also, could you please provide us with step-by-step instructions on how exactly to replicate the reported error? @King555 , I am unable to replicate the...
  11. Sebahat.hadzhi

    Issue Dr.Web Updater can not send HUP signal to Dr.Web daemon

    Hello, @yaswaka . Could you please run the following command on your server to try obtaining more details: cat /var/log/messages* | grep drweb
  12. Sebahat.hadzhi

    Issue SSH Terminal no longer works in Safari Browser (OS X)

    @JogoVogo , this appears to be a local issue as our team is unable to replicate it on a test environment with Safari 26.1. Can you please try it in private mode on the browser?
  13. Sebahat.hadzhi

    Question Why plesk dont remove the cron asociated to the subscription when you delete that subscription?

    @Maarten No, I don't think we have such bug registered, but I am also unable to replicate the behavior by adding a scheduled task to a subscription and then deleting the subscription. If you don't mind, please do open a bug report with the steps you performed to reproduce the issue. Thank you in...
  14. Sebahat.hadzhi

    Resolved Laravel Toolkit breaks after renaming domain

    It checks the integrity and structure of the file system - files/directories ownership and permissions of the domain name in question. Here's the documentation on this particular repair utility: Plesk Repair Utility: File System
  15. Sebahat.hadzhi

    Issue TLSA not published in all domains

    Thank you for the confirmation. Are any of the domain names International Domain Names (IDN), i.e. containing letters with special characters?
  16. Sebahat.hadzhi

    Question Plesk repair installation disabled status module in apache

    The behavior was recognized as a bug identified with ID PPPM-15192. At this point, the only workaround I can suggest is to manually enable the module from Tools & Settings > Apache & Nginx Settings > Apache modules if the repair utility is ran. Our team will introduce a fix in one of the...
  17. Sebahat.hadzhi

    Resolved Laravel Toolkit breaks after renaming domain

    Hello, @mediengestalter . I am unable to replicate the reported issue by renaming a domain name, the Laravel application operates without issues. Could you please try running the repair utility for the domain name you are experiencing issues with: plesk repair fs domain.tld
  18. Sebahat.hadzhi

    Issue TLSA not published in all domains

    @superfun2k23 , is DNSSEC configured for the domain names you are experiencing issues with? If not, please refer to the following docs: Configuring DNSSEC for a Domain
  19. Sebahat.hadzhi

    Issue Mailserver Delivery confirmation Not working proberly

    Hello, @superfun2k23 . Could you please try the resolution from the following article: https://support.plesk.com/hc/en-us/articles/12376969003415-Email-delivery-fails-5-7-1-Command-rejected
  20. Sebahat.hadzhi

    Question Imunify360 and Emails

    Thank you for sharing your feedback. The complaint about the notifications has been brought to Cloudlinux's end. I will follow-up with more details as soon as possible. Thank you for your patience in the meantime.
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