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@Denie , judging by the screenshot it is possible for some tables to have failed to automatically upgrade. You can manually upgrade them with the following command: MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql_upgrade -uadmin

Guys, the issue is fixed now and you should be able to upload images. Please give it a try in this thread and let me know if there are any further issues. Thank you.

@Killug , thank you for your patience. Our team determined the root cause of the issue and the same was fixed in the latest release of PHP Composer extension 1.3.4. In the new extension version Composer was updated to version 2.8.12. You can update the extension following the instructions from...

Hi, apologies for not following up on this. After the last discussion we has with our team, the case was indeed qualified as a bug with ID PPPM-15078. The "Not configured" option is applied to newly created subscriptions if the Ability to change mail settings option is disabled in service plan...

Hi, @Bobbbb . Could you please confirm through what URL is the server accessed at the point of "Reset password" submission (i.e. hostname or server IP? Also, is the server in question behind a NAT? Thank you in advance.

Hello, @RodStr . Could you please confirm what are the applications you are interested in so I can further check what the best alternative for Windows environment will be? Thank you in advance.

Hello, @Thomas Oryon . As far as I am aware, there is a way to limit the network bandwidth for the server as a whole, but I don't think there's a way to limit the bandwidth per plan on OS/hardware level.

@Thomas Oryon , could you please still provide the output of: ps aux | grep user where user is the owner of the subscription. Thanks in advance.

Thank you all for the details. Our team is currently looking into it. The forum is behind Cloudflare and they suspect some files uploads are blocked due to its configuration. I will update you when there are more details. Thank you for your patience in the meantime.

Hello, @WiseWill . Support for Turnstile has not been officially introduced for Plesk yet. I would like to apologize on the behalf of our team for any possible confusion caused by the change log announcement. The integration process is still ongoing However, at this point, I cannot provide an...

@chris-design , thank you for your update and confirmation. I am not sure, unfortunately. According to previous discussion they confirmed their developers are reviewing the whole update system, but based on my last conversation they were expecting additional logs from us. I haven't received any...

Could you please try replacing the ssl_cert directive with ssl_server_cert_file in /etc/dovecot/conf.d/14-plesk-sni-example.com.conf?

Hello, Lee. You can update the rules via the command line using the following utility: plesk ext firewall for example: plesk ext firewall --set-rule -id 23 -direction input -action allow -remote-addresses "123.123.123.123" You should be able to identify the rule id using: plesk ext firewall...

Hello, @bsass . As of Dovecot 2.4 some of the previously used directives are deprecated. You need to open the config file from the error message and update the directive from the error according to the following documentation.

Hello, @Thomas Oryon . This is just a guess, but I think considering that MySQL is configured as remote server the connection between Softaculous and the remote server fails during the installation (database creation) process. I would suggest consulting with Softaculous on that and get back to...

Hello, @spip. The cron deamon might be malfunctioning. Have you tried restarting it already? If not, please try: systemctl restart crond If the issue continues after that, please double-check if there's some duplication of the cron service: ps -A | grep cron

Hello, @Killug . We have a registered bug with ID EXTPLESK-9687 and our devs are currently investigating the issue. At this point, we cannot propose any workaround. I will follow-up with more details as soon as possible. Thank you in advance for your patience in the meantime.

@ja05 , in the scope of the issue our team added additional option --no-truncate. Hence, to avoid the truncation, please execute the command as follow: plesk sbin mail_auth_view --no-truncate

Thank you for the report, @ja05 . I was able to replicate the behavior and I will forward the case to our team for further review.

Hi, @Gromett . Yes, I asked our team to check the bug report again. They will reevaluate it. If there're more details on the ETA of the fix I will follow up with confirmation. Thank you for bringing our attention to it.