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The last two Plesk updates (18.0.74 #1 and #2) are labeled as security updates in the changelog. Can you please start indicating how urgent these are (i.e., the significance of applying them immediately vs. waiting)? Simply saying “security update” without any detail doesn’t give us enough...

Thanks you, please resolve quickly, this is super annoying.

They work perfectly together. IMO that is best case, using both Fail2Ban and the Plesk FW. Do all your country blocking in the FW by two leter country code. Is there a reason to use firewalld over the Plesk FW? Maybe I'm missing something I could improve on. Note, this is just my opinion...

https://discourse.ubuntu.com/t/current-status-of-ubuntu-update-errors-please-read/66809

When 18.0.72 was released last week, the immediate issue many faced was anysite that was pointing to a specific IP address instead of default site was not accessiable. In the forum, it was noted by a plesk community person that a bug was recognized and documeted as 15085. Today, when 18.0.72...

Same situation, thanks for the update on the fix. Another Plesk update fail! That is two in a row now that caused serious issues. Testing needs to be much better before these updates are released.

You absolutely can do this. Just create a DNS plans in plesk with no hosting or email. The caveat however is, from the Plesk control panel, the customer will still see some options, but they can't do anything from those "non DNS" options (or very little because of your restrictions in the...

Since Saturday.

I mean, zero response is not very comforting that they are service oriented, and a bad reflection on Plesk if they are the owner.

Sure did.

Yes, through the website, where they indicate that you can purchase a trial license good for just a few compute machines. The order process was done through the store, and done by a company who is already a Plesk partner for many years. Wanting to test it before moving forward. The pending...

May want to have someone check. As noted, I registered for a trial version 4 days ago and no one has responded to the order.

Anyone know if SolusVM is still an active product? Registered for a trial license through their website, and the order has been pending for 4 days with no response to my requests for an update.

mailgun has an option to use an API, which they indicate is faster and more efficient than using SMTP. Additionally, this eliminates the need when using cloud services like AWS or Digital Ocean to unblock outbound mail ports, which they block by default. Fortunately mailgun allows the SMTP...

Looking to try the new smarthost option in Plesk and noticed it only accepts connections to the relay service by port number. Many relay services will accept the mail to be sent via an API. Will there be support going forward for using port or api connection when configuring the relay service...

I ended up in this thread in an effort to understand how the smarthost relay options work on a Plesk server that are hosting multiple customer domains. We typically run these servers in our own datacenter, but are moving some into the cloud and looking at options to use a relay service like...

We've seen this behavior in the past, and will try your suggestion as well. I personally like having the ability to SSH to a client site, but we turn it off for just this reason, there is to much uncertainty and confusion when enabling this option. I'd be curious to hear others opinion and...

Yes, the condition was correct, its the notice that we took issue with. The customer's knew already that the site was not published, and took offense that we are emailing them to tell them something they already know. By default, we do not hound our customers with any kind of marketing...

Thank you. Sometimes little adds like that go un-noticed. Would be nice if those options were turned off by default, and the notice could indicate how to turn them on.

What were the issues? I just updated a handful of systems last week and it went smooth. Ubuntu 22.04 Plesk 18.0.65. Did take some pre upgrade errors on a CentOS7 machine, but was going to go back and research later. Each system upgraded had between 80-200 databases, and upgraded from 10.5 or...