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Search results

  1. Sebahat.hadzhi

    Resolved Mailbox storage usage displayed incorrectly in Plesk

    Hi, @TorbHo . The issue you describe is very likely due to corruption of the file /var/qmail/mailnames/example.com/john.doe/Maildir/maildirsize, which is regenerated when you run the repair utility. I cannot, however, confirm what's causing the ongoing reoccurrence of the issue. If you have the...
  2. Sebahat.hadzhi

    Issue very dissatisfied with Plesk support

    @shopuser , if you still haven't received an update, please provide me with your ticket ID so I can consult with our support team on your case.
  3. Sebahat.hadzhi

    Question Permanently Disable /usr/local/psa/admin/bin/statistics_collector

    Hi, there. Unfortunately, there's no option to completely disable the process. It is part of the Plesk Daily Maintenance task and specific process cannot be isolated. The only alternative I can suggest to partially disable it by setting "Web statistics" for the domain in question to "None"...
  4. Sebahat.hadzhi

    Issue SSH Terminal no longer works in Safari Browser (OS X)

    Thank you for the confirmation. In this case, @scsa20 initial suggestion is a good starting point to check for any additional details, errors/warnings
  5. Sebahat.hadzhi

    Question No changelog for 18.0.74?

    @garp , could you please confirm what exactly are you referring to by add-ons - Plesk extensions, additional components, or something else? Also, could you please provide us with step-by-step instructions on how exactly to replicate the reported error? @King555 , I am unable to replicate the...
  6. Sebahat.hadzhi

    Resolved Dr.Web Updater can not send HUP signal to Dr.Web daemon

    Hello, @yaswaka . Could you please run the following command on your server to try obtaining more details: cat /var/log/messages* | grep drweb
  7. Sebahat.hadzhi

    Issue SSH Terminal no longer works in Safari Browser (OS X)

    @JogoVogo , this appears to be a local issue as our team is unable to replicate it on a test environment with Safari 26.1. Can you please try it in private mode on the browser?
  8. Sebahat.hadzhi

    Question Why plesk dont remove the cron asociated to the subscription when you delete that subscription?

    @Maarten No, I don't think we have such bug registered, but I am also unable to replicate the behavior by adding a scheduled task to a subscription and then deleting the subscription. If you don't mind, please do open a bug report with the steps you performed to reproduce the issue. Thank you in...
  9. Sebahat.hadzhi

    Resolved Laravel Toolkit breaks after renaming domain

    It checks the integrity and structure of the file system - files/directories ownership and permissions of the domain name in question. Here's the documentation on this particular repair utility: Plesk Repair Utility: File System
  10. Sebahat.hadzhi

    Issue TLSA not published in all domains

    Thank you for the confirmation. Are any of the domain names International Domain Names (IDN), i.e. containing letters with special characters?
  11. Sebahat.hadzhi

    Question Plesk repair installation disabled status module in apache

    The behavior was recognized as a bug identified with ID PPPM-15192. At this point, the only workaround I can suggest is to manually enable the module from Tools & Settings > Apache & Nginx Settings > Apache modules if the repair utility is ran. Our team will introduce a fix in one of the...
  12. Sebahat.hadzhi

    Resolved Laravel Toolkit breaks after renaming domain

    Hello, @mediengestalter . I am unable to replicate the reported issue by renaming a domain name, the Laravel application operates without issues. Could you please try running the repair utility for the domain name you are experiencing issues with: plesk repair fs domain.tld
  13. Sebahat.hadzhi

    Issue TLSA not published in all domains

    @superfun2k23 , is DNSSEC configured for the domain names you are experiencing issues with? If not, please refer to the following docs: Configuring DNSSEC for a Domain
  14. Sebahat.hadzhi

    Issue Mailserver Delivery confirmation Not working proberly

    Hello, @superfun2k23 . Could you please try the resolution from the following article: https://support.plesk.com/hc/en-us/articles/12376969003415-Email-delivery-fails-5-7-1-Command-rejected
  15. Sebahat.hadzhi

    Question Imunify360 and Emails

    Thank you for sharing your feedback. The complaint about the notifications has been brought to Cloudlinux's end. I will follow-up with more details as soon as possible. Thank you for your patience in the meantime.
  16. Sebahat.hadzhi

    Resolved Plesk TuxCare ELS: Previous Registration Preventing Re-activation

    Hello, @Rabah . If the issue still persists, I would recommend getting in touch with our Customer Support team so they can take a further look. If necessary, they can involve CloudLinux: Contact Us - Plesk Support Will Help
  17. Sebahat.hadzhi

    Question Plesk repair installation disabled status module in apache

    mod_status was disabled on clean installations due to security reasons (it allows to view request details on neighbor sites). However, once it has been manually enabled, it should not be consequently disabled upon running the repair utility. I will double-check that further with our team and get...
  18. Sebahat.hadzhi

    Forwarded to devs Scheduled task format changes when a subscription is suspended and reactivated

    Hello, @macadia . Thank you for the report. I was able to replicate the described behaviors after the subscription suspension and forwarded them to our team for further review.
  19. Sebahat.hadzhi

    Question Auto-deploy with Plesk

    Hello, Harm. Assuming that changing the shell to /bin/bash is not a desirable alternative, could you please try the first workaround from this article: https://support.plesk.com/hc/en-us/articles/12389146640791-Git-Deployment-actions-in-Plesk-are-not-executed-application-name-command-not-found
  20. Sebahat.hadzhi

    Resolved SELinux is preventing /opt/plesk/php/8.3/sbin/php-fpm from connectto access on the unix_stream_socket /var/lib/mysql/mysql.sock

    From what I understand, the MySQL SELinux package version 1.0.13-1 did not set a policy for /usr/sbin/mariadbd. Thus, in scope of PPPM-14846 what our team did was to set SElinux context for /usr/sbin/mariadbd on AlmaLinux 9. They also ensured that the SELinux policies provided by Plesk do not...
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