Search results

Hi all. I think this might be a feature request as I can't see a way to do this. I am (I think we all are) plagued with spam from people emailing us to offer to improve our website. Ironically, they often email the webmaster. These always come "from" what looks like a genuine company email...

A few days ago, all my web servers began producing a 500 error and my server was down for a day before I realised the cause was a missing file : /etc/httpd/conf/modsecurity.d/rules/tortix/modsec/tortix_waf.conf I created the missing file by simply touching it. After I restarted apache, all...

Working on a Joomla 4 website today and I get random Nginx Bad Gateway 502 errors, or sometimes half a page is rendered and rest is just white, with no error, and a reload is needed to get the full page. Customers are also randomly seeing roundcube webmail saying access to / is forbidden after...

Is there a way to get a list of the IP address(es) which have current Active Plesk Sessions via a script? The same as if I look at Tools & Settings -> Active Plesk Sessions, but from a script ? I was thinking along the lines of "plesk db select login, ip_address from some_table" but I don't...

Hi, Just had one of my customers return from a week off to find their email password was changed. It wasn't me, and we don't believe it was their boss, so suspecting foul play (although there appears to be no sign of anything malicious, so may have been an accidental password change by the user...

When I try to change a firewall rule, and I get to the button to apply the configuraiton, I get this error: DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-0-0' for key 'configuration_id', query was: insert into module_firewall_rules (configuration_id...

Since upgrading to Onxy, my redirect to for webmail (roundcube) from http to https has stopped working. The upgrade did remove two custom templates and backed them up. These were: /usr/local/psa/admin/conf/templates/default/domainWebmail.php and...

The server is on CentOS 6.9 The Email autoresponder has an option to automatically turn off on a certain date. It doesn't seem to have turned off on the date the last time I used it for a customer of mine. So I found this support document which explains when and how the Daily Maintenance...

We suffered a severe server crash and I have had to restore parts of /etc /var and /usr from the old hard disk after getting the server re-imaged. For some reason, plesk backups were missing. :-( Almost back up and running, but when I go into Plesk and under Server Management, I click on...

I have 61 domains on my Centos 7 server that (somehow) are not in service plans. How can I change all of these domains to use the latest PHP version installed (currently 5.6.23) without having to click through each domain one by one? Is there a SQL command I can execute? I don't relish the...

A migration from a Plesk 12.5 Centos 6 machine to a new Plesk 12.5 Centos 7 machine where I ticked the box to copy everything and overwrite existing objects did NOT copy the firewall rules. Is this intended behaviour, or a bug? I think it is a bug because there was no warning about it not...

I have been seeing this error: mail dovecot: master: Warning: service(imap-login): process_limit (100) reached, client connections are being dropped In my /var/log/maillog file on a regular basis, and my customers have been complaining they have been unable to read their emails (typically it...

I'm scratching my head over this one. Only one of many many users I have is getting blocked from sending emails by Fail2ban. I regularly have to unblock his (dynamic) IP address. Thinking it was a rogue email account in his mobile phone, I checked but found nothing wrong. So, invesitgating...

Suddenly Fail2Ban will no longer start. I just noticed the following errors ([email protected] is obfuscated for this post) Error: Unable to save the settings: f2bmng failed: ERROR Found no accessible config files for 'action.d/sendmail-whois' under /etc/fail2ban ERROR Error in action definition...

I was wondering why my plesk-dovecot jail was not having any effect (hackers locking up the webmail with excessive failed logins). Looking at Plesk in the admin interface for fail2ban, it showed as enabled (green tick), but when I look at /etc/fail2ban/jail.d/plesk.conf it shows as...

Hello. :-) I want to send a notification (by an email to SMS gateway) when a specific email arrives. I see that Roundcube has a sieve filter option called "Send Notification" and it has three input boxes which have no tooltips and I am unable to find any help documents telling me what to fill...

I just upgraded from Plesk 11.x to 12.0.18 and was eager to try the new sieve functions. I used the normal Plesk Updates/Upgrades tool to change the imap server from Courier to Dovecot. However, Dovecot will not start. It gives an error about /etc/dovecot/private/ssl-cert-and-key.pem missing...

I am getting this message twice every 5 minutes in /var/log/monit.log : Collector: cannot open a connection to http://127.0.0.1:2912/ -- Transport endpoint is not connected This is on Plesk 11.5.30 Update #32 on CentOs 6.5 (Final) I found an article which says this was fixed in Plesk 10.4...

Sorry, posted in wrong forum (10.x instead of 11.x).

Hi all, If I migrate a client/domain from one server to a new one (on a different IP address), and due to DNS propagation delays, some emails still arrive on the old server after the migration, can I re-run the migration (emails only) and expect it to merge the new emails in from the old...