• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Pascal_Netenvie

    Question IP of Plesk thumbnails service

    Hello, i need to Whitelist Plesk service used to make site thumbnails in Plesk Backoffice ... It is blocked by our Cloudflare settings and i need to know service IP. Thanks to Plesk team to communicate on it ...
  2. Pascal_Netenvie

    Issue Backup error

    Hello, Since some days (perhaps 2 weeks) i have this error on lot of backup tasks : Unable to back up applications packages. Error: ODBC error #28000: [ma-3.1.20]Access denied for user 'apsc'@'127.0.0.1' Is it a bug introduced by new version ? A solution is planned ? Regards.
  3. Pascal_Netenvie

    Question Multiple 403 errors by Modsec after Update version: 18.0.60.1 → 18.0.61.5

    Hello, Today 2 servers had Plesk upgraded to v 18.0.61mu5, and on those 2 servers we started to have lot of 403 errors returned by Modsecurity with Owasp rules. Is there some change about this ? Can it come from Nginx upgrade ? Do you have an idea ... ? We had to switch to Comodo to get back...
  4. Pascal_Netenvie

    Issue Plesk migrator problem

    Hello, i use migrator to move multiple sites from plesk 18.0.44 (under Deb 9) to plesk 18.0.54 (under Deb 11.7). For most of the websites it work ok. But for 2 sites i have this error : Attempt #1 failed with the following error: Unable to create subscription 'domain1.com'. Command execution...
  5. Pascal_Netenvie

    Question Access Plesk GUI when behind Cloudflare proxy

    Hi, I moved some DNS records to Cloudflare. For website it's ok but for Plesk GUI (that i have placed on a subdomain like plesk.mydomain.com) it works only if i turn off proxy on that record in DNS settings on Cloudflare. Is there a solution, or something to do, to make Plesk work with proxy on...
  6. Pascal_Netenvie

    Issue Cloudflare and Firewall rules

    Hello, As i use Cloudflare for domains i aim to autorize its IP in Fail2ban & Firewall. So i have whitelisted Cloudflare IP in fail2ban then i try to add it in Firewall with these CLI commands : /usr/local/psa/bin/modules/firewall/settings -e /usr/local/psa/bin/modules/firewall/settings -c...
  7. Pascal_Netenvie

    Resolved Prevent PHP-FPM to execute .php? files

    Hi, For security reasons i want to prevent PHP-FPM to execute file with extension php3|php4|php5|php7|php8 etc ... Actually these files are executed. How can i disable this please ?
  8. Pascal_Netenvie

    Resolved Modsecurity : Add custom rules with Regex

    Hi, Is there a way to add custom modsecurity rules (with regex) in Plesk. If yes, where can i set it ? and what is the best syntax to use ? For example if i want to test with this rule : SecRule REQUEST_URI "@rx (?i)union.*?select.*?from" "id:1,phase:1,t:lowercase,deny" Regards.
  9. Pascal_Netenvie

    Issue Nginx caching cause too much redirections

    Hi, In 3 days i had 2 down alerts from one of our monitoring system (24x7) on 2 sites on 2 different servers. Each time alert is there is too much redirections (301 to 302 to 301 etc ) between http and https. Problems was confirmed by www.redirect-checker.org (19 redirections). And each time the...
  10. Pascal_Netenvie

    Resolved Statistic collection saturates disk

    Hello, I use Plesk + 360 monitoring on 15 to 20 servers. Most of servers runs on Infomaniak Public cloud with Block storage perf 2 (1000 IOPS and 400 Mo/s). On those servers no problems (apparently). But recently i builded a new server with a perf 1 Block storage (limited to 200 Mo/s and 500...
  11. Pascal_Netenvie

    Resolved There are no products for your operating system (On debian 9)

    Hello, On a debian 9 server running Plesk 18.0.44 i have this message in Plesk updater : Is this normal ? If no, any solution ? Regards.
  12. Pascal_Netenvie

    Resolved psa binary location on Debian 11 ?

    Hello, On Debian 9 & 10 i can use this command : /etc/init.d/psa stopall But on Debian 11 it's not working ... Where is that binary now ?
  13. Pascal_Netenvie

    Issue Add Memcache and Ioncube to PHP 7.0 / 7.1 / 7.2 on Debian 11.5 + Plesk 18.0.46

    Hi, I succesfully added PHP 7.1.33 to a new server running Debian 11.5. But now i want to add memcache to it and also Ioncube. But i can' t find a way to make it work ... If someone have the good process ... Cheers !
  14. Pascal_Netenvie

    Resolved Plesk backup error regularly since 3-4 weeks

    Hi, since 3-4 weeks (perhaps a bit more) i regularly have error on Plesk backup to FTP server. I have those messages : The following errors occurred during the scheduled backup process: database is locked The following errors occurred during the scheduled backup process: database is locked...
  15. Pascal_Netenvie

    Question Change Dedicated IP to Shared and vice-versa

    Hi, I actually use multiple dedicated IP address on a plesk 18.0.41 server (with Debian 9.13). For one of this site we gonna build a new version. I would want new version preprod to use same IP as old version. The goal is to make the change from old to new site easy by just changing domain name...
  16. Pascal_Netenvie

    Resolved Inconsistency detected by ld.so during Apache Reload/restart

    Hello, Sometimes in the morning when some process restart apache (after log rotation or update) we have an error and Apache crash. In apache log we see that : Inconsistency detected by ld.so: ../sysdeps/x86_64/dl-machine.h: 523: elf_machine_rela_relative: Assertion `ELFW(R_TYPE) (reloc->r_info)...
  17. Pascal_Netenvie

    Resolved [PPP-54792] Error on upload in file manager under Firefox

    Hello, Each time i try to upload a file (in my case a zip of 11Mb) i have this message on first try : "No files selected. To upload the files, you have to select them." If i retry it always work fine. I use Firefox ... Regards.
  18. Pascal_Netenvie

    Issue Advanced monitoring graph : Metric request error

    Hi, after 2 last upgrades of graphana advanced monitoring graph are empty. A "!" appear on red background at top left corner with this message on mouse hover "Metric request error".
  19. Pascal_Netenvie

    Resolved pum is called with arguments: ['--list', '--repo-info', '--json']

    Hello On 3 of our servers i have this error on each update run : Reason: 2021-04-06 06:31:15 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2021-04-06 06:33:16 ERROR: 2021-04-06 06:33:16 ERROR: Exited with returncode 1. I searched here and tried some solutions but...
  20. Pascal_Netenvie

    Forwarded to devs Plesk migrator don't migrate backup settings

    TITLE: Plesk migrator don't migrate backup settings PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.x + Debian 8/9 PROBLEM DESCRIPTION: Hi, Plesk migrator is great except it don't migrate backup settings. It's just 4 or 5 parameters to add to migration. When we migrate 50 websites...
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