• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. J

    Issue SSL autorenew doesnt work with Lets Encrypt

    Why autorenew doesnt work? I recevied this email Hello, Your certificate (or certificates) for the names listed below will expire in 20 days (on 16 Jun 20 22:12 +0000). Please make sure to renew your certificate before then, or visitors to your website will encounter errors. We recommend...
  2. J

    Issue mail host each domain name

    I read this How to configure a secure connection when setting up a Plesk email account in email client "When a valid SSL certificate is set up for a mail server and domain name is known, during configuration in a mail client, specify incoming and outgoing mail server name as domain name from...
  3. J

    Issue Mail certificate issue

    In Tools & Settings > SSL/TLS Certificates I have Certificate for securing mail | Lets Encrypt certificate from server pool. In each domain in Mail Settings I have SSL/TLS certificate for mail | Lets Encrypt example.com SSL/TLS certificate for mail | Lets Encrypt example1.com SSL/TLS certificate...
  4. J

    Resolved How can I create a wildcard certificate for a subdomain?

    How can I create a wildcard certificate for a subdomain with main domain pointing to other server? Its just to SSL mail.
  5. J

    Resolved How can I create a wildcard certificate with domain pointing to other server?

    How can I create a wildcard certificate with domain pointing to other server? Its just to SSL mail.
  6. J

    Issue SSL only for mail

    Hi! I have a domain hosted in netlify with ssl. The mail DNS in the domain registrant is pointing to my vps. I try to get a certificate only for the mail domain in PLESK, but i always get an error: Could not issue an SSL/TLS certificate for example.com Details Could not request a Let's Encrypt...
  7. J

    Question plesk-bad-bot banned a website ip

    Hi, i had 502 nginx bad gateway error on 1 domain. After several test, I notice the website ip was banned by fail2ban as 'plesk-bad-bot' Someone can explain me what happened?
  8. J

    Resolved Trying update to 18.0.26, error libMagicWand

    I try to update from Plesk Plesk Obsidian 18.0.25 Update #2 to 18.0.26 in Centos 7 ###################################### Installation started in background Loaded plugins: fastestmirror, priorities Loading mirror speeds from cached hostfile * epel: mirrors.coreix.net PHP_7_0-thirdparty |...
  9. J

    Issue Mail goes to spam in Outlook/hotmail. Wrong smtp.helo

    My emails are going to spam folder in Outlook and Hotmail. The hostname is set to the FQDN, but when i send a email i have "smtp.helo=webmail.example.com" In mxtools i have all in green, but if the domain has another ip, i have SMTP Banner Check Reverse DNS does not match SMTP Banner The...
  10. J

    Resolved TTFB high radomly

    I have a big issue with TTFB after migration from cpanel. (The same vps in ovh) My vps has fresh centos 7 installation and plesk. I have 5 wordpress websites and all of them migrate with wp all import. When i am in the website and i navegate throw the links, its fine, but sometimes the TTFB (if...
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