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Hello everyone, There's a problem with NGINX that doesn't allow to access to PSD files. Based on this article: https://support.plesk.com/hc/en-us/articles/360022480194-Unable-to-open-PSD-LOG-CMD-EXE-BAT-SVG-CSH-or-SH-file-403-Forbidden It seems we have to revert the wordpress toolkit setting...

So, am seeing something strange in the logs As you can see. Each has different user agent and all unreadable. Anyone faced something like this ? Reading the manual logs doesn't seem to show them.. Those logs should be in logs/access_ssl_log am I correct ? Thanks

Hello, so, my question is. Is it safe to kill the task ? The backup target is remote. My concerns would be for any left overs resides in the server.. Any proper recommended steps to stop the task ? *I can see the task Id from the URL after entering it in Plesk ui. Thanks.

Hello Everyone, this might sound strange, but encoding of languages such as Arabic, isn't working recently. (Seems old) We haven't actually changed any thing, we just recently noticed it. Can anyone confirm it ? This is what's happening That's what should appear

Alright so the question is perhaps strange, but here's the case: Whenever Cloudflare challenge is forced, then Wordpress Toolkit has logically to do that challenge for sure. But there must be a way to exclude that, what is the IP address I should put in the cloudflare firewall to exclude (I've...

Hello pleskians, So, am running the following command : /usr/local/psa/bin/pleskbackup --server -backup-password MYPASS -incremental -description 'Cron Backup' -s -output-file ext://xxxxxxx/ and I got several questions : 1- MYPASS isn't wrapped by quotes, is that okay for pleskbackup command...

Username: karam TITLE Issue in Plesk DB after deleting domains PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.33 Update #1, CentOS Linux 7.9.2009 (Core) PROBLEM DESCRIPTION Hi there, it's a bug to report, as I have multiple servers, and all of the...

Hi there, it's a bug to report, as I have multiple servers, and all of the sudden, all of them had the same problem, when deleting a domain or subdomain, there's always a problem in Plesk DB, it's not deleting automatically not needed data. I'd appreciate an investigation on this. Thanks

So, although am not sure if that's the problem, but we've changed nothing but buying cgroups extension, we directly noticed the problem of apache graceful restart. As soon as we add any subdomain to any other domains, EVERY domain will have gateway problem for brief seconds. I would like to ask...

Hello Everyone, How can we get the current cgroup CPU/RAM usage programmatically for a certain subscription, is that even possible ? I have Plesk Cgroups Extension installed and configuration is enabled for subscription..

Hello Everyone, well, as the title states. I cannot simply find the ability to limit connections button I've done everything Even followed this outdated article ...

Hello Everyone, Any helpful place to start looking for ? It's fresh server and everything regarding emails is configured correctly, (all domains can send, also Plesk can send notifications for newly created domains for example) but alerts in Advanced Monitoring emails are not being sent at...

Hello Everyone, is it only me or there seem to be a problem in Email Notifications to admin email ? As we have 2 servers and both have the same problems. 1 of them wasn't touched and the other is new, notifications isn't working on both. I tested backup notification when finish, also creating...

Hello All, So, my question is as the title says, I cannot see the difference. I know it states : Ability to store scheduled subscription's backups in a remote cloud storage. But yet, am able to remotely store scheduled backups.. from the server as whole.. Does it mean that each individual...

What is going on Plesk developers ? 18.0.30 Update 3 is released after 18.0.31 Update 1 My Server is confused, I stopped auto updates before it makes a huge mistake, as it updated to 18.0.30 Update 3, and it is requesting me to update to the 18.0.31 Update which was released earlier Any...

Hello Everyone, I'd appreciate anyone can help with the following : Whenever I do a backup or Dump a database, (ANY DATABASE) from any domain, I receive this : mysqldump: Couldn't execute 'SHOW FUNCTION STATUS WHERE Db = '*******'': Column count of mysql.proc is wrong. Expected 21, found 20...

Hello Community, Today I received this, should I be worried ? or take any action ? we cannot handle another downtime :(

Today I got swap usage warning. Although the RAM is 64gb with only 4 being used. And storage is almost 80% empty.. Is there anything I should worry about ? Thanks for assistance,

Hello community, How to change the timezone in mysql, -- Reason is that I have a membership site and based of troubleshooting, there's a day-off problem comes from timezone in mysql *php.ini timezone changed *plesk timezone changed *only mysql is yet to change, but I am unable to find how to...

I have attached image of the strange directories, any advises to clean up without harming the server ? and also fixing this issue without future problems ? The change happened recently is only Reverting the Hot link protection security in wordpress toolkit The server is created 1 week ago, it...