• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Question Hackers are sending tons of mails

    Hello everyone, i think hackers are abusing phpmailer script on my webpage. I received over 5000 mails in couple of minutes like this: In the not delivered mails i see this log: And in plesk i see there are 35k mails delayed but if i click it i don't see anything Under Action Logs i...
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    Question Cannot change Webmail

    Hello, i try to change webmail service from Horde to Roundcube or SoGo but it takes forever. As you can see on the SS below, "please wait" is there since 30 mins. I tried to restart server and try again but no hope. Maybe someone has idea? Many thanks!
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    Question Syntax Error - Update Error

    Hello everyone, I have following problem. If i try repair plesk, i get "Syntax error" Or i cannot update plesk: Any idea how to solve these issues? Many thanks!
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    Issue My plesk server is completely down

    Hello everyone, Yesterday night everything was alright. But today morning i received following error mail from plesk: After this message i tried to log in plesk but after i clicked login, the page was not reacting. My webpage and my webmail were down. I could log in to putty but it was too...
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    Question Mail server is not working till restart

    Hello everyone, my web pages are working without any issue. But somehow sometimes my webmail.mywebpageadress.com is not working or mails are not coming. After i restart the server via plesk everything is working again. I feel like, i need to restart server every day, if not every 2 days. What...
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    Question How can i get SSL for my ip adress for plesk?

    Hi, mailing apps prefer server like imap.domainname.com and smtp.domainname.com That's why i just created these subdomains and got SSL via Let's Encrypt for these subdomains. Now while i am logging to mail apps, the mail apps still says the SSL certificate is not valid. Maybe server needs a...
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    Question How to open port for domain?

    Hi, i want to open port for webpage.com:9007 What i did is, i just navigated to /etc/apache2/ports.conf and added Listen 9007 then restarted apache. This opened the port for ip adress of server only. But on my server i have different webpages. So this didn't help for webpage.com:9007 Then i...
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    Issue Port issue in plesk firewall

    Hello, i am trying to open Port 9007 My settings in plesk's firewall is like this But port 9007 is still closed. What can be the issue?
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    Resolved Failed to apply the firewall configuration

    Hi :) I want to activate Firewall extension but i get error messag as you can see right below. "Command '['/usr/local/psa/var/modules/firewall/firewall-new.sh']' timed out after 14.999689102172852 seconds" Any ideas how to activate it? I am using Ubuntu 22.04 and Plesk version is the...
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    Question Installed UFW and my server is not reachable anymore

    Hi! I had completely good working Ubuntu 22.04 Server with Plesk 18. I installed UFW via sudo apt-get install ufw sudo ufw enable Now all my websites, plesk server etc is not reachable anymore... So thanks to my hosting provider i could put the server into repair mode. I can access via...
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    Resolved Where is privkey.pem and fullchain.pem located? (letsencrypt)

    Hello! Thanks to plesk Let's Encrypt generates SSL Certificates and renew automatically. But where are privkey.pem and fullchain.pem files are located in my server? I cannot find anything under: KEY_PATH=/etc/letsencrypt/live/yourdomain.in/privkey.pem...
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    Resolved Error: Cannot delete the last NS DNS record for the domain.

    Hello! i checked "Use DKIM spam protection system to sign outgoing email messages" and tried apply but it i got the error message "Error: Cannot delete the last NS DNS record for the domain." What can be the issue? It was actually enabled. I just wanted to make test and unchecked, applied and...
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