• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

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    Issue No data displayed in Monitoring extension anymore after modifying the Panel access port

    Hello, Following continuous attacks on the Plesk panel of one of my servers (several hundreds per hour 24/7 for over a week now), I modified the access ports from 8880 and 8443 to other values. Fail2ban was doing a good job, but this modification radically reduced the attacks to... zero...
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    Issue Fail2ban: Ip addresses are not blocked by Recidive

    Hello, I have noticed that the IP addresses that are supposed to be banned in Recidive, actually still can access the server. Here is an extract from the F2B logs for a specific attacking IP address: 2025-02-23 02:36:01,726 fail2ban.filter [939832]: INFO [plesk-postfix] Found...
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    Issue No WAF icon in Plesk user menu after migration

    Hello, Configuration: Debian 8.11 Plesk 17.8.11 Update #45 Web Admin Edition On this server, I have created a user that can access all subscriptions. This user can see the WAF (Web Application Firewall) icon in each subscription menu, except for the ones that were migrated from another server...
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    Issue WAF does not switch off designated security rules

    Hello, Server config : - ‪Debian 7.11‬ - Plesk 12.5.30 Update #68 - MySQL 5.6.37-1debian7 - WAF using Atomic Basic ModSecurity, with daily updates, and Tradeoff configuration Completely up-to-date at this time (Plesk and apt-get upgrade) (If you need more info, just ask.) One one of the...
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    Issue Impossible to retrieve user password

    Hello, I am having the same problem on 3 different servers, all up to date (Plesk 12.5.30 Update #48). It is impossible to retrieve the password for any user, using in the get_password.php form. The answer is invariably: Error: Identification failed: invalid username or email address...
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    Wordpress Installations page boldly going in error after updating to WP 4.4

    Hello, I have begun updating several websites to WP 4.4. When doing so via the Plesk GUI, first I get a warning message, stating that they were problems while updating, but that it is done. After that, when I refresh the "Wordpress Installations" GUI page, the updated website infos disappear...
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    Plesk 12.5.30 - Migration Tool not working after Update #9

    Server specs: OS ‪Debian 7.9‬ Plesk version 12.5.30 Update #9, last updated at Nov 3, 2015 07:41 AM Hello, I cannot migrate anything to this new server, from any Plesk anymore, apparently since Update #9 was applied. SO far, I have encountered 3 different error messages: 1°) Connection to...
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    milter-reject: END-OF-MESSAGE 5.7.1 Command rejected

    Hello, Yesterday, I launched a new server: Debian 7.9 Plesk 12.5.30 Postfix + Dovecot + Plesk Milter And I already have several complaints from users who are not receiving all their mails (on the server). The senders all mention the same error in the returned mails: <recipient@myserver>: host...
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    Only "admin" is able to connect to Plesk Panel

    Hello, I am testing Plesk 12.0.18 MU #63 on a local computer, using Ubuntu 14.04.3 LTS. I do not know what I have done, but after "playing" with several parameters in the Plesk Panel, I now can only login there, as "admin". Any other user, after logging, get a blank page with this text: "This...
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    Globally managing SpamAssassin in 8.4.0

    Hello everybody, This is my first post on this forum. I am managing a Plesk server, that I recently upgraded from 8.1.0 (don't laugh! ;) ) to 8.4.0 (8.4.0-rhel5.build84080425.19). As Spam filter, I am using SpamAssassin that came in the bundle (3.2.4-1.el5). Since then, when creating a...
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