• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. W

    Issue Mails not configurable anymore

    Thank you for your answer! I've double checked this and it was okay. But I solved it now: The reason was that under Tools & Settings > Server-wide mail settings the option Enable mail management functions in Plesk was disabled. I'm 100% sure that I never touched this. Maybe an update caused...
  2. W

    Issue Mails not configurable anymore

    Hi there, I'm running Plesk Obsidian Version 18.0.63 Update #1 with Ubuntu 20.04.6 LTS. Today I've seen that I've I go to a subscription > Mail I cannot create Mailboxes/Users anymore. All settings are gone, expect Track Email Delivery. That's really bad. If I login via SSH I can see all the...
  3. W

    Issue Formatting of notifications (linebreaks, ...) is purged by Plesk Obsidian

    Yes, I've edited the text there in the Plesk Panel. The preview there is also ok, but the mailing not. I'll try the html aproach with the template files. But the possibility to edit the notification in the panel is worthless/not correct...
  4. W

    Issue Formatting of notifications (linebreaks, ...) is purged by Plesk Obsidian

    Hello, under Tools and Settings > Notifications I've created custom notifications with linkebreacks and other formating options inside. With the Upgrade from Plesk to Plesk Obsidian my complete formatting is purged and the notification and the text is send only with spaces. Notification...
  5. W

    Backup Manager DNS Resolution Problem

    Such a ****. I bought my licence from a reseller. So I'm not able to submit support tickets here. (We identified that the license was purchased not directly from Plesk but through one of the Plesk Resellers.)
  6. W

    Backup Manager DNS Resolution Problem

    Hmm.. the strange thing is the backup works on command line. So what is the difference in the DNS resolution between Plesk GUI and Bash? See: Issue - Backup Manager - DNS resolution problem
  7. W

    Backup Manager DNS Resolution Problem

    TITLE: Backup Manager DNS Resolution Problem PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, Version 17.8.11 Update #46, Ubuntu 18.04 PROBLEM DESCRIPTION: I can't setup a remote location under FTP Storage Settings with a domain which is not hosted locally. It got the error: I've...
  8. W

    Issue Backup Manager - DNS resolution problem

    So finally I got the evidence, something is happening wrong in the "black box". I've done the backup for a domain manually: /usr/local/psa/bin/pleskbackup --domains-id 1 --output-file=ftp://pwefom27wefklwm.myfritz.net --ftp-login=backup-ftp --ftp-password=********** -vvvvv...
  9. W

    Issue Backup Manager - DNS resolution problem

    No, it must work with only an AAAA record. I have the same plesk version setup and running with a AAAA-Domain only backup location..
  10. W

    Issue Backup Manager - DNS resolution problem

    I've already tested with curl (see my first post) So tried it with changing the resolv.conf, to 8.8.8.8 and 8.8.4.4 (Googles) and 1.1.1.1 and 1.0.0.1 (Cloudflare). Under both conditions the ftp and curl variant works (as before). But not the plesk backup. :-(. For me it's clear that plesk...
  11. W

    Issue Backup Manager - DNS resolution problem

    Thank you for your reply! - I tried: MariaDB [psa]> select * from domains; there is no data for the domain I want to use for backup. - The second thing is: # dig xxxxxxxxxxxx.myfritz.net @127.0.0.1 resolves proper to my correct IP. - The dynDNS is ok, I use this Backup location on another...
  12. W

    Issue Backup Manager - DNS resolution problem

    Yes, I completely match your statements. It must be possible ;-). I'm using the same configuration without any problems on another virtual server with plesk. Both machines ar hetzner virtual cloud server running Ubuntu 18.04. # This file is managed by man:systemd-resolved(8). Do not edit. # #...
  13. W

    Issue Backup Manager - DNS resolution problem

    No, this domain is not managed/configured within plesk.
  14. W

    Issue Backup Manager - DNS resolution problem

    Thank you for your reply. Hmm.. The external domain is <myid>.myfritz.net if i check dig <myid>.myfritz.net @127.0.0.1 I got the correct IP back. So bind should resolve it propper, or do you have another idea how to test it?
  15. W

    Issue Backup Manager - DNS resolution problem

    Sorry, but you didn't read the question.. I want to use a Backup localtion on a external server: I works by IP but not by Domainname. So the question is how does Plesk resolve domain names? Because this answer must be different to system tools like dig or curl..
  16. W

    Issue Backup Manager - DNS resolution problem

    Hello community, I want to setup a remote ftp storage for plesk backups. I've the same configuration already succcessfull running on another server. So this is a bit strange.... Under FTP Storage Settings I insert the servername which is NOT the local hostname and also the user credentials...
  17. W

    Issue Can't use IPv6 address for backups

    Wow. Great news. Thank you!
  18. W

    Issue Can't use IPv6 address for backups

    Short information: Same scenario with IPv4 works without problems (no rdns set etc.). Is anybody from the plesk team able to give a comment to the ipv6 backup topic?
  19. W

    Issue Can't use IPv6 address for backups

    Hi UFHH01, Thats the point. Why should my IPv6 address resolve anywhere? Why should a direct IP--IP connection without any DNS lookups not be possible for Plesk? This should not be a problem, this entry is only valid for the upper level domain (38i.de) I used the subdomain ipv6.38i.de. If...
  20. W

    Issue Can't use IPv6 address for backups

    Hi UFHH01, I'm wondering for which purpose a rdns should be required (you don't need to have this for IPv4 addresses, too)? This is just a usual FTP connection.. Yes, ipv6.38i.de has no A-Record, only a AAAA-Record which is usual (look at ipv6.google.com) for ipv6 only domains. Is there any...
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