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What's not right about the 4PSA product? Without knowing what you're not satisfied with it's hard to make a recommendation. 4PSA says their backups are secure but it doesn't say how. SFTP is a component of the SSH service provided by sshd, so if you have an SSH connection to another PC you can...

It appears that I've managed to get things to work. Part of the problem was my own over-cautious nature. When I ran the command to find corrupt headers nothing came back. However, as we all know now, the error logs were complaining about the 10-spam-ha1klu handler. I merely moved the...

I tried to remove the mail address specifically with /usr/local/psa/admin/plib/api-cli/mail.php --remove [email protected] and I got this error: I checked /var/log/sw-cp-server/error_log: and I also saw this: I'm getting the haunted feeling that mail handlers are borked. I looked at...

Okay, first, it should be noted that the switches --remove-subscription and -r (aka --remove) do different things. That was part of my confusion. Here is the documentation for both commands. Notice the subtle differences: Really, --remove is what I wanted. However, now when running that...

It should be noted that /usr/local/psa/bin/subscription --info domain.com will return all of the info for the domain / subscription. So it appears to be "there." All the files are on the file system. It's just that the remove command doesn't seem to be working.

I'm running Plesk 10.3 on CentOS 5.8. I have a subscriber that has three subscriptions associated with their account. Each subscription has one domain associated with it. The subscriber wants to remove one of the domains from their account, so I tried to remove the subscription from their...

You perplex me ever so slightly because I mentioned that I know how to do this at the shell. My request for a Plesk-based, or at least GUI based way was so that clients won't have to much with a shell, nor would I have to give them access to one. The more pretty buttons that can be clicked, the...

Totally forgot about phpMyAdmin. Open the database in phpMyAdmin. To do that, go to your Plesk control panel, click "Websites and Domains," click "Databases," and then click the database in question. From there, click "Webadmin" under "Tools." You will most likely be presented with phpMyAdmin...

Thanks! When looking into PHP's configuration, I see that the maximum uploads is only 2MB. There's also no temp directory. What I find strange is that the upload file is even accepted, given it's large size. Oh well, I'll assume it was a PHP limitation and work through other channels as I don't...

--------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE psa-10.4.4-cos6.build1013111102.18.x86_64 PROBLEM DESCRIPTION /var/log/messages is showing thousands of errors for various tables. The errors all say "[table]...

--------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE psa-10.4.4-cos6.build1013111102.18.x86_64 PROBLEM DESCRIPTION Uploading a 800Megabyte file through the file manager causes the server to crash between 30% and...

First, let me say that I love helping people out whenever I can. I even blogged about this very problem in slightly more detail on my SysAdmin blog. Oddly, the post was published this very morning. Take a look at that and see if it gives you any insight into your problem. I include the SQL...

Solved! After diffing vhost config files, I noticed that all references to the document root was for /var/www/vhost/domain.com/ and not /var/www/vhost/domain.com/httpdocs. Turns out that the information was wrong in the psa database (specifically the hosting table). Remember, Apache...

More thoughts Thinking about this a bit more, it appears that there's two problems... maybe? The main domain shows the Apache test page, but shouldn't it simply be showing a "Not Found" error if it was purely an issue of looking into the wrong directory? Follow me: 1) Request comes in for...

scoured the psa database I dumped the psa database and grep'd through it for words like default, the default www directory... anything I could think of. I was unable to find any bit of information as to why this client's account might be going to the default web directory when all other signs...

[solved] Domain shows test page - Error log shows all requests going to default vhost PRODUCT= Parallels Plesk VERSION= psa-10.3.1-cos5.build1012110718.17 OPERATING SYSTEM= CentOS release 5.7 2.6.18-028stab095.1 ARCHITECTURE= x86_64 PROBLEM DESCRIPTION One domain for one client will...

So far it's looking like I've got three options: 1) Use a third party tool like 4PSA's Total Backup Pros: Incremental backups and can backup to a remote host over SSH. Cons: Added cost. Added vendor in the mix. 2) Mount a remote filesystem using SSHFS and backup to that with pleskbackup...

I have Plesk 10.3.1 on CentOS 5. I'm trying to manage backups using Server Management >> Tools & Utilities >> Backup Manager. I'm trying to get backups off the server as soon as they're done. I'm appalled that FTP is the only protocol offered as an off-server repository. I can't risk the...