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Hi! One Site had some problem showing wordpress-backend, so I tried to change hosting-settings from FPM apache to FastCGI Apache, which doesn't solved the problem. After changing back I couldn't reach the site. I was always getting the error: AH01797: client denied by server configuration: So...

Hi! Tonight my backup failed because there wasn't enough space left. I cleaned some space to get my server running again. I searched for big folders and found /var/lib/psa/dumps/reseller => 4GB /var/lib/psa/dumps/clients => 68GB My server only has 200GB space, so this 70GB dump-files are a...

Hello! I 'm facing some quota issues. I created a daily full backup to my external ftp-server (rotating 14 days). This works fine. After all, plesk creates a mysql daily backup in folder /var/lib/psa/dumps which aren't deleted at any time. Therefore my quote drops and my daily backup fails...

Hello, we tried to send an email from [email protected] to [email protected]. The mailserver at example.com rejected the mail and we see this information in our maillog. But there is no message send to [email protected] and therefore we didn't know that this...

Hi! I've set up a new subdomain and installed a new fresh TYPO3 v8.7 I've configured TYPO3 properly so it works fine (for the first sight). I then checked ability to perform gd-operations and TYPO3 failed with following error: Core: Exception handler (WEB): Uncaught TYPO3 Exception...

We have been hacked. Now, we made a new backup, so we can init the whole server and get things back to work, step by step. After the backup was done, we aren't able to access the backup manager to verify the backup that was made. The manager loads aprox. 10 minutes and after that shows the...

We have been hacked. Now, we made a new backup, so we can init the whole server and get things back to work, step by step. After the backup was done, we aren't able to access the backup manager to verify the backup that was made. The manager loads aprox. 10 minutes and after that shows the...

Hello, we are currently running an openSuse 13.1 "Bottle" with Plesk 12.0.18. We want to upgrade to 12.5.x to get the ability to choose different php-versions (we need to run a domain with php 7). Within the "Upgrade and Update"-Section the option to "install or upgrade a product" is not...

Hi! We are using qmail on server and want to activate Spamhaus RBL. This works fine but sending mails via smtp on port 25 failed because mails are marked as spam. Using port 465 or 587 isn't a good choice because many users has to change the port on their clients. We want to disable RBL check...

Hi! we got some error: <object name="domainname" type="client"> <object name="domainname.de" type="domain"> <object name="domainname" type="mysql"> <message id="9dfd7c3a-744f-47e3-8a40-b2e362c7faf7" severity="error" code="msgtext"> <description>Failed to execute backup of mysql...

Hello everyone. I have to manage a website that is managed by the Plesk panel _and_ the infrastructure manager On the plesk side, a backup script is running, which I can't configure. It seems that it is backing up the whole server in a xml-file. It is configured to keep 7 backups. On...