Search results

Username: TITLE Error 500 exceeding 10 redirects after WordPress toolkit cloning PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.45 Ubuntu 20.04.5 PROBLEM DESCRIPTION After cloning a WordPress instance to another domain, I get random 500 errors on...

Hello, I have several (10) email accounts on a subscription that need a domain name change, all their accounts are moving from [email protected] to [email protected]. I see that I can't change the domain of the email address in the Plesk dashboard, all I can do is create a new account...

Hello, I recently switched one of our servers from WHM on CENTos7 to a brand new Ubuntu 20.04 : Ubuntu 20.04.4 LTS Plesk Obsidian Version 18.0.44 Update #3 We use this server for as a Wordpress preproduction environnement, and as soon as I switched, i realized that the thumbnail regeneration...

Hi, I have a space issue on my plesk server. The server has 200GB SSD in RAID1, the /var/qmail/ dir takes alone 98GB in space, and the vhosts take 25ish more GBs. As a result, the scheduled backup cannot run anymore because it needs at least around 50% free space to produce the compressed...

Hi, I know that plesk does not support opendkim, but like many other people, i have it running on my onyx server since plesk 11.5, and it is working fine. Until i switch on outgoing mail limit. I suppose the outgoing mail limit mechanism bypasses the postfix transports, or milters, and renders...

Hello, I have done the migration from plesk 12.5 to ONYX latest, and i have a problem with roundcube, it hangs with "error 500" and the log is filled with these : [10-Apr-2017 09:23:27 Europe/Berlin] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 13411961...

Hi, I'm using plesk 12.5 running on a 14.04 ubuntu server, the install IMAP/POP3 is dovecot, and using roundcube as webmail. On one particular mail account, almost all emails go into the spam folder, around 60%, and even if i disable the antispam filter, messages keep falling in the spambox...

Hi, Since i upgraded to 12.5 i can't activate php-fpm on any account, at first i went with it (using fastcgi) but now i would like to switch back to fpm. If i activate fpm the php files get downloaded i checked here : https://kb.plesk.com/en/128647 But apparently the modules are loaded : #...

Hi, There is a mail account where the mail limit is set to 30/hour in the settings The limit for the domain of this mailbox is set to 100/hour I double checked everywhere regarding this mail account, it says nowhere "unlimited" This mailbox just sent 694 mails in less than an hour (password...

Hi, I setup this server a few weeks ago, and at first the FTP backup was working fine, now it's not. When i open the backup manager it takes at least 2 minutes to respond and finally show the backup manager page. if i open the FTP parameters, i cannot change anything because there is no button...

Hi, After a migration from server A to server B (plesk 12 to plesk 12.5), suddenly, for no apparent reason, a nightmarish 403 error occurred on only one subscription. Whatever i tried , whatever i did, chown to systemuser:psacln, www-data:www-data, whatever php interpreter i chose, dead: 403. I...

Hi, My daily backup weights 18GB and i was really counting on this new incremental backup system, but even if there is no addition to any object in production (except for mails), the incremental backup weights 10GB! What is the reason of this? In a day there has been a maximum of 200MB new...

Hello, I have been using plesk since 10.0, i just switched to 12.5, and in my humble opinion, a detail needs a fix in the new interface, In the "hosting service" section in the left pane, i am used to click anywhere : customer, domains, subscription, and from there, i can locate my customer...

Hi, I just changed my server's provider,and used the migration manager to retreive all my objects to my new server from plesk 12.0 to plesk 12.5 When a mail client tries to connect to any domain name without ssl/tls, i get a popup (in outlook 2016) asking for the username/password. Even if i...

Hi, I bought from my hosting service provider a Antispam licence Thinking that it was for "Parallels Premium Outgoing Antispam", i updated the licence number in the system settings, but when i try to activate the module here is what i get : Wich means in french "the licence key is...

Hi, Just to say that i have migrated a production environment (ppp11.5 to ppp11.5) using backup (not the migration assistant), and the roundcube users, and contacts where not transferred. I have no time right now to try to reproduce the issue, but if it can help the devs improving... well...

Hi, After a bad move, i accidently overwrite my /usr/share/psa-roundcube/config/db.inc.php With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this line: $rcmail_config['db_dsnw'] =...

Hi, i'll try to make it simple and fast to read panel address : domain[.]com server hostname : srv01 server reverse : srv01.domain[.]com server ip : ip.ip.ip.ip customer domain on dedicated ip : customer[.]com customer ip : ip2.ip2.ip2.ip2 customer ip reverse : customer[.]com...

Hi, I'm having some trouble setting correctly SSL certificates for a secondary ip address in my PPP11. Lets call my domains maindomain.tld and secondarydomain.tld, because i got banned a few weeks ago from this forum for posting my true domain names. So my plesk install is set up at...