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Hello, I keep having issues with my website. Symptoms: the user sees 502 nginx error on screen. The log shows: plesk connect() failed (111: Connection refused) while connecting to upstream Information about my server: Plesk Obsidian Centos 6 Version 18.0.24, last updated on Feb 27, 2020...

Hi all, i have a very common problem i cannot seem to resolve. My website returns a 503 error. I have a wordpress 5.3 (latest version) on my webhost running: OS‪CentOS 6.10 (Final)‬ProductPlesk Obsidian Version 18.0.23, last updated on Jan 22, 2020 02:33 PM Things i have tried to resolve the...

So, i have found this KB article: DKIM does not work: This message does not contain a DKIM Signature My symptom is that DKIM is configured correctly, yet i keep getting the error: This message does not contain a DKIM Signature when using the validator at dkimvalidator.com. So the only...

Hi, I removed all my local and remote backups using the backup manager. I did this for all the subscriptions and the server wide backup mechanism. One of my subscrptions keeps notifying me that the storage has 27gb of backups for that subscription. It is nowhere to be found! How can i find all...

Dear all, I'm trying to run let's encrypt extension in my plesk installation. Im running: 12.5.30 Update #56 on CentOS6 So when i install the Let's encrypt exntension i get the following error. I cannot find anything about it on the web. i tried downloading it from the official plesk extension...

Dear all, I have found out my server is vulnarable for SSL issue CVE-2016-2107. This should be resolved in plesk 12.5.30 #37 on Centos5 I am running plesk 12.5.30 #42 on centos5 but SSLLABS shows me that this issue is still present. There is no article on how to solve this issue, as it had...

Hello, I really want DKIM to work with Plesk 12.5 CentOS6, postfix and Qmail. I have found some solutions to get some of it work, but my customers cannot use that, everything has to be configured manually! When will this support come to Plesk? Anny sugestions for automation in the DKIM support...

Hello, Recently i have upgraded my system to Plesk 12 and im loving it. After upgrading i started checking and fixing all my SSL shortcommings. I think i've come from a far end upgrading it. One of the fixes was the poodle fix, wich recommended to upgrade cipher suites. When analysing my...

Hello, When i first installed Plesk on my VPS i had a diskspace of 100GB. After that i upgraded my VOS i had a diskspace with 150GB of storage. When i read my statistics, plesk only recognizes 100GB in stead of 150. How could i update these statistics? Thank you, Stefan

Hi All, I wish to download a backup from my server repository to my computer. As soon as i do that, i recieve an error. It seemend that the /tmp folder is too small. It is only a 500 MB partition. I have tried changing the following: in file /etc/psa/psa.conf change line: # Backups...

Dear all, I was wondering. I have 3 Ip addresses on my VPS. I use for all of my domains: Yet, i can only add a domain to one single IP. I want mutliple Ip's to be available on my websites. How can i achieve this, wihout mesing up my server? Thank you

Hey, I figured that my vhosts_booststrap.conf is empty. I /usr/local/psa/admin/conf/vhosts_bootstrap.conf But, after ryunning the following comments i still couldn't fix it. Anyone some good advice?

I ran the command: /usr/local/psa/admin/sbin/httpdmng --reconfigure-all since then, all websites are redirected to the default page. Whatever i do, i cannot seem to delete those files, because the original website is still in the httpdcos folder!! How can i reset it all, and get back to normal...

I have update my panel to 11.5.3 and verything worked fine. Im trying to solve the issue: Yet, this doesnt seme to be my biggest issue! All websites i have are displayed as default page by plesk, not the websites i actually have! All the files and databases seem to be available. I cannot...

Dear all, Im am trying to install csf on my plesk installation. I actually managed to do so, yet on that verry moment i recieved 2000 emails regarding attacks, nothing was accesable at that moment. When i disabled csf everything worked fine again. Does anyone have a good installation guide...

I installed roundcube over my shell. I followed these instructions: then i created the database, installed the sql file, and then i made this: I performed a httpd restart and everythig was fine. I added an DNS record: Then, i added to my webmail configuration the following lines...

Hello, I have got 3 servers. One running CPanel, one running VDesk and one running plesk 11 Centos6 I cannot use the migration manager to take over the emails to the new server. I want to get the mails of all my domains on the cpanel and the vdesk panel to my plesk server. I could...

I would like to know all shell commands for plesk 11. How can i create a new user with subscription over shell? How could i add domains over shell? Create email and ftp accounts over shell? That way i can build my own hosting software to automate web hosting. Like that i wont have to do...

On my panel i installed a Positive SSL certificate for Domain validation. I use it to secure my Panel, wich works absolutly fine. I installed it in admin panel in tools->certificates and replaced the panels default certificate. The domain i use to host the panel on, is also added as a regular...

I followed the instruction of the KB en ended with this command: # /usr/local/psa/admin/sbin/mailmng --reload-service Reloading postfix: [ OK ] Now i cant reload my postfix, as i dont get this result. This is what i did: http://kb.parallels.com/837 My whole mailserver is down! Cant...