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The mod_rewrite_rules in .htaccess are ignored. I use PHP 8.2.16 run as FPM application served by Apache. I have Proxy mode enabled. I have made this check, and it works as desired and is redirected. When I replace the content of .htaccess with my own rules, it is ignored. No errors in the...

Hi, I am trying to import a large database dump. It fails after about 40%. The error message is: Task is not responding: id=24, pid=113668, type=database-upload, canCancel=, clientRemoteAddr=194.135.202.199, database=xxx, databaseId=1, dumpFile=/my_path/xxx-backup-date10-03-24-test.sql.gz...

Hi, I am unable to update Plesk on my server anymore. It shows: OS: Debian 9.13 Product: Plesk Obsidian 18.0.44 Update #3 If I go to Tools & Settings and click on Plesk Update, the link for "Install or Update Product" is inactive (grayed out). If I go to Tools and Settings I see the Error: The...

Hi, I am running the combination above on my Plesk server. I have managed to install Docker and Elasticsearch. When I start elasticsearch I get the error: ERROR: [2] bootstrap checks failed. You must address the points described in the following [2] lines before starting Elasticsearch...

I would like to ban/block bad bots like PetalBot. I have IPs and IP ranges that should not crawl my sites. The question is: Is it possible to do it in Plesk Admin panel somehow? I am not a Linux expert and do not trust myself to make changes in the console.

I get this message sent daily to my mail I have already read this article https://support.plesk.com/hc/en-us/articles/360025535994-MariaDB-logrotate-on-Plesk-server-reports-error-logrotate-script-3-var-run-mysqld-mysqld-pid-unexpected-operator It did not help. My System: Debian 9.13 Plesk...

OS: Debian 9.13 Product: Plesk Obsidian 18.0.38 Update #1 I try to create/add a new domain to Plesk. I have clicked on +Add Domain and selected Registered domain name. I have entered the domain name and then clicked on Add Domain. Now I can see a small modal window on the bottom saying...

Please add MariaDB upgrader via GUI. The reason I use Plesk (and pay the license) is that I am unable to work with Linux CLI. I wonder why I choose a panel where I do not have a possibility to upgrade basic features via GUI.

Hi, I have two domains and one subdomain in my Plesk with its own content each: example1.com example2.com sub.example2.com I would like to make example2.com to an alias of example1.com but keep the sub.example2.com as it is. Is it feasible?

Hi, I have a subdomain that should be entirely protected. I have setup protected directories in Plesk and it works. Now I need to except one URL from basic_auth. Additionally the URL has parameters. Example: https://subdomain.example.com - any URL should be protected...

Hi, my client has a domain hosted by Host Europe. There is also a web project on this domain and it should be kept this way. E. g. www.example.com Now I would like to create new website for test on a subdomain. E. g. test.example.com. The subdomain (only subdomain) should be hosted on my...

Hi, we are again on blacklist from blackscattered.org. It says that "our mailsystem is either poorly configured or it is using abusive techniques". Our domains are all set to reject (not bounce!) emails for non-existent users. This does not help. We are still having bounce mails in the Email...

I have tried to upgrade Plesk from 10 to 11. After upgrade I have got this message when trying to access Plesk on https://xx.xxx.xx.xxx:8443/ All services like http, ftp, ssh, smtp and pop are still running and working without issues. My OS is Debian. Can someone point to proper...