• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. J

    Issue Norton Safeweb blocking Plesk as UNSAFE

    Hello Igor Unfortunately Norton have many instances of wrongly categorising websites. I have fallen foul of them on numerous occasions for no reason. My solution was to creatie an account there, and post a message on the forum targeted at the moderators who were able to draw attention to my...
  2. J

    Issue Norton Safeweb blocking Plesk as UNSAFE

    Norton Safeweb, part of Norton Internet Security, is currently blocking access to Plesk as an unsafe website See attached screenshots Sadly this is not uncommon from Norton, but given the millions of global users it is perhaps something Plesk should deal with quickly
  3. J

    Issue Unable to secure Plesk with Lets Encrypt despite following all instructions

    I followed the instructions here ... Issue - Can't get let's encrypt working with the plesk login but Plesk is not secure
  4. J

    Question SEO Toolkit is wrong about keywords

    The SEO Toolkit contains an SEO Advisor and for one of my domains it declares the following as a task to complete to be regarded as more SEO friendly ------ Delete the Meta-Keywords. Meta-Keywords used to be very important for search engines, as they were meant to help the search engine to...
  5. J

    Issue Plesk Onyx Wordpress wrongly shows all plugins as inactive

    Thank you for your reply No, I do not have that plugin installed.
  6. J

    Issue Plesk Onyx Wordpress wrongly shows all plugins as inactive

    Thank you for your reply The problem exists with the main sites Please advise
  7. J

    Issue Wordpress Toolkit incorrectly declaring an update required

    The Theme updates required that the Toolkit misses are themify.me themes CentOS 6.9 (Final)‬ Product Plesk Onyx Version 17.5.3 Update #40,
  8. J

    Issue Plesk Onyx Wordpress wrongly shows all plugins as inactive

    Almost a year with the same problem Version now CentOS 6.9 (Final)‬ Product Plesk Onyx Version 17.5.3 Update #40,
  9. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    The answer: Temporarily disable the Permanent SEO-safe 301 redirect from HTTP to HTTPS option when checking phpinfo() through the PHP Settings page.
  10. J

    Resolved Error: Unable to retrieve information about the PHP configuration

    Thank you Igor phpinfo page shows Unable to retrieve information about the PHP configuration This article contained the fix in my case: Temporarily disable the Permanent SEO-safe 301 redirect from HTTP to HTTPS option when checking phpinfo() through the PHP Settings page.
  11. J

    Resolved Error: Unable to retrieve information about the PHP configuration

    CentOS 6.9 (Final)‬ Plesk Onyx Version 17.5.3 Update #40 With reference to this thread... Question - How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3 On a domain where I have enabled PHP 5.6.33, in the PHP Settings for domain when I click the link "View the phpinfo() page" I get the error...
  12. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    Thank you for your reply Peter I tried the reload / restart No change unfortunately
  13. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    On a domain where I have enabled PHP 5.6.33, in the PHP Settings for domain when I click the link "View the phpinfo() page" I get the error below Error: Unable to retrieve information about the PHP configuration. This does not happen on domains with the previous PHP version
  14. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    I have added a higher version of PHP via Plesk as suggested. I have not as yet encountered any issues. However, at CentOS they categorically deny shipping 5.4.45 and insist it must be Plesk
  15. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    According to php.net version 5.4 reached its end of life on 3 Sep 2015, 2 years, 4 months ago PHP: Unsupported Branches
  16. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    I see option for several versions of PHP Can I select 1 or more and enable any version on a per site basis? Is this reversible? Is the current version secure?
  17. J

    Resolved How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

    ‪CentOS 6.9‬ Plesk Onyx Version 17.5.3 PHP 5.4.45 Is this version of PHP secure and supported? I am unable to run a video plugin on a Wordpress site on this server due to the PHP version which requires at least 5.6 I have never upgraded PHP and I am unsure what to do Any assistance would be...
  18. J

    Resolved Onyx Update times out after installer hang

    Many thanks, those very precise instructions seem to have been successful. I now show within Plesk these details.. ‪CentOS 6.9 (Final)‬ Product Plesk Onyx Version 17.5.3 Update #15, last updated on July 25, 2017 05:53 PM From within Plesk I have run Updates and Upgrades and received a small...
  19. J

    Resolved Onyx Update times out after installer hang

    OS ‪CentOS 6.9 (Final)‬ Plesk Onyx Version 17.5.3 Update #14, last updated on July 21 I am not sure if the declared update #14 actually completed. I have never before experienced update issues My screen simply hung on "Downloading new installer version" message Now from Plesk when I choose...
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