Resolved Error: Unable to retrieve information about the PHP configuration

[josie333]

CentOS 6.9 (Final)‬
Plesk Onyx
Version 17.5.3 Update #40

With reference to this thread...
Question - How do I upgrade PHP 5.4.45 on Plesk Onyx 17.5.3

On a domain where I have enabled PHP 5.6.33, in the PHP Settings for domain when I click the link "View the phpinfo() page"
I get the error below

Error: Unable to retrieve information about the PHP configuration.

This does not happen on domains with the previous PHP version

Please advise

 

[IgorG]

Please check these KB articles

phpinfo page shows Unable to retrieve information about the PHP configuration
Unable to open phpinfo() in Plesk: Error: Unable to retrieve information about the PHP configuration

 

[josie333]

Thank you Igor

phpinfo page shows Unable to retrieve information about the PHP configuration

This article contained the fix in my case:

• Temporarily disable the Permanent SEO-safe 301 redirect from HTTP to HTTPS option when checking phpinfo() through the PHP Settings page.