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Hi This is a general question - I am trying to deepen my understanding. The question does not relate to a specific bug. I understand that Plesk (if enabled) uses Yum to get system updates. This system may also update third-party components e.g. Apache or PHP. However; it seems it does not...

I haven't been able to get a straight answer out of Plesk. Their store site says that they don't accept Russian payment cards but then the actual page is blocked apparently based on geolocation. So it seems that it is not just a question of blocking payment cards but also blocking people on...

There is a documentation page Mail Settings of Domains but it doesn't say what this setting does. (Maybe someone from Plesk cares about this - but unfortunately experience suggests that that is low probability). Does anyone know what this setting does? Does it encrypt email I send from this...

If I run two 'node apps' on separate domains does this mean that there will be two instances of node.js running on the server? Does this have implications for memory? I can combine all the requests into one domain. Would this be advised? Thank you

Given my version of Plesk should I run yum or dnf to update the kernel? (Based on this post Plesk does not update the kernel: https://support.plesk.com/hc/en-us/articles/12377344546455) i am asking because I recently ran dnf update on a VPS with Plesk which may have been being updated with Yum...

I had to rebuild my Plesk system from scratch. I need to re-install a purchased SSL Certificate. I have all the bits - CSR, private key and all the issued bits. But I can't figure out how I can fully restore the Certificate including the CSR part. I can add the private key, crt and root...

Hi Should I run a command to update the system modules e.g. dnf update or does Plesk do this for me?

So - I am using the Node "feature". Ever since I set it up on a very clean installation and according to the instructions it has always said "another instance of node is already running on this root" - (I posted it about this before but don't think I got a response from Plesk (Issue - Issues...

I am using fetch to send a request body to a node app. If the client (browser script using fetch) is on the same domain as the node app all works fine. However, i am having a problem when sending a POST request across domain. The request is handled fine by node/express: that is it gets it and...

I have created a scheduled backup. I have forgotten if I set it to include mail messages or not. How can I see the settings of the existing scheduled backup? (I know I could download and extract the backup and then struggle with the new compression format for which there are very few extractors...

Hi I have set up a Node.js add on a domain following these instructions: Plesk Node.Js Setup It pretty much works except I get a message: "Another Node.js application in the subscription already uses this application root. Specify another application root that contains the document root." But...

so - I follow the instructions here: How to Host Node.js Applications on Plesk Obsidian to install Node.js and run a simple test app. It basically works BUT - I end up with this message: "Another Node.js application in the subscription already uses this application root. Specify another...

I seem to remember reading somewhere some time ago that the system for controlling outgoing mail does not work with email sent by a website (e.g. by a PHP process running under Apache in some way). I did a test to see if this was the case or not. I set an outgoing email limit for a domain to 10...

Does anyone know why this is?

Hi Let's say I have a website. I set in motion an incremental backup on Monday. So; on Monday it backs up the complete site. On Tuesday (daily schedule) it backs up the new files I added on Tuesday and so we now have the original full backup and an incremental which just contains the files I...

On Plesk 12.5.3 on Centos 7.2 I have gone to Tools and Settings.... Services Managment.. Odin Premium Anti-Virus is not running. I click the green 'run' icon. I get this error message: Error: Unable to make action: Unable to manage service by drwebmng: ('start', 'drweb'). Error...

So. I get an email every 30 minutes like this: ERROR: Dr.Web Updater: key file not found ! See Dr.Web Updater log file for details My Web host referred me to this article: https://kb.plesk.com/en/118058 It's actually wrong - the crontab file does not look like the one in the article. Mine...

I've just migrated a domain to a new server. From CentOS 6.5 to Centos 7.2 Mostly it has gone pretty well. But in one domain I am unable to use index.php in mod_rewrite. This is the .htaccess file: <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L]...

I am trying to restore a Plesk from backup Unfortunately I cannot upload the 1 Gb file via the interface. (It could be an issue on the host's network or on the box or with my connection; I don't know). However. I have been able to upload the file to the server via SSH. The question is; where...

I have a backup made with Plesk 12.5 I need to restore to a system running Plesk 12 Does anyone have any experience of this or know if it is going to be possible? Thanks