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Hi Plesk 11.5.30 #37 Last 2 days at about the same time my server has come to a halt. i took a screen capture of htop. The health monitor says high cpu usage at about 93-96% but htop shows memory been eaten up by apache from what I can see. How can i drill down and see who or what is...

Hi Plesk 11.5.30 #37 Centos 6.2 Final I have tried to do a WHMCS upgrade like I have done in the past and I upload the zip file and then extract it. It says it was successfully extracted but when I look at the files it was meant to overwrite it has not overwritten them. Is there a...

Hi All I have people who email filtering in both plesk and horde but stuff is still getting through. I tested this and blocked my personal account and I still managed to send an email to my website address. We are on Plesk 11.5.30 Any ideas or is this a known issue and is there a fix...

Hi Im using plesk 11.5.30 #35 Ive had the backup work but even though it was run by root and worked it allocated the space of the backup to the user and this caused issues as it put them over their quota......is there a fix for this ? As the backup and FTP to another server is not...

Hi I have done a full web transfer for a customer as agreed from WHM/CPanel to Plesk 11.5.30. They did not change their name server as required on the same date. They now have mail on the old server that was sent after the transfer and before he changed the name servers. The website is OK...

Hi I have 2 servers that are built from the same template. Server 1 runs great apart from the odd high on the apache memory but server 2 has a high CPU wait IO which is constantly about 60%. What could be causing this ? I have run a fsck on the server 2 and rebooted at 2am and this...

Hi We have 2 identical servers that host Plesk 11.5.30. Only difference is the size of disk space. Our 1st server (the smaller drive) seems OK but the Apache memory usage goes up to 30 % some times and plesk says there is a issue that I need to fix. After looking at many forums on the...

Hi I have taken a backup of the Plesk 11.5.30 server under my root logon but users are now going over quota because its classing the backup Ive made as part of their quota……why ? I have some users that are now near 100% over their limit and suspended and I have to manually unsuspend...

Hi In Plesk 11.5.30 how can i give a reseller or a user scheduled task so that they can create their own cron job? I have them on my admin/root mode but I can find how to do this. Ive just moved over from WHM/Cpanel and this was the norm. Thanks in advance Martyn

Hi I have 2 plesk servers that until the other day were running smoothly with a load not often more than between 0 and 1....... Now they are both going through the roof at over 2 or 300 %. Apache memory usage is over 20% at the moment and has been over 25% a hell of a lot too. Ive rebooted...

Hi Ive got a user who is using the advanced email filter in plesk 11.5.30 and its still letting them through. This is also the same thing in Horde email. I have searched the net for a week or so and not found anything but think its a bug in the system. I tried the email by blocking my...

Hi Learning fast about Plesk but this one has flummoxed me. Ive transferred over many sites from WHM/Cpanel and all working great but this is confusing me. There is plenty of space left on the server so that is not an issue and number of databases is unlimited. I have transferred...

Hi I have transferred all but 1 of my websites from WHM/CPanel to Plesk and they have gone across no problems but this last one. What does the below mean and how do I fix it ? Thanks in advance Martyn

Hi I have transferred over my users from whm/cpanel to and most went well but I have 2 issues 1 - sub domains are OK but a couple of users have their sites looking for www.subdomain.domain and Plesk doesnt seem to be able to decipher that. How can I fix this ASAP as my customer is not...