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Search results

  1. R

    Issue Unable to send emails using SMTP

    Unfortunately, I have my server through Aptum, so they are supposed to provide support, but I am getting nowhere with them, and I am pretty desperate at this point. This can't be that hard. I would be happy to pay someone to help me solve this issue.
  2. R

    Issue Unable to send emails using SMTP

    Thank you for this information. I do have the authentication set with an email address that is on the server and the associated password for that email box. Here is my log from the old server which used Qmail. The new server uses Post-Fix since Qmail is no longer available. Both are...
  3. R

    Issue Unable to send emails using SMTP

    When I try to send using one of the programs, I do get an error message: Relay Access Denied
  4. R

    Issue Unable to send emails using SMTP

    I am not seeing any error messages. When I send the test to a gmail address, it goes through. Yes, emails sent through the two programs are not getting sent.
  5. R

    Issue Unable to send emails using SMTP

    I have just upgraded to a new server. It appears that all settings are the same, yet two programs that we have that send emails through SMTP are not sending the emails. I see nothing in the mail queue and nothing in the logs in plesk telling me that they are being sent. I might not be looking in...
  6. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    Thank you for this help. I ended up having our server hosts handle the DB migration.
  7. R

    Resolved Turn Off DNS Server

    Thank you so much! I have resolved the issue thanks to your help!
  8. R

    Resolved Turn Off DNS Server

    I use a third party DNS server (not one listed such as AWS, GoDaddy, etc. but one offered by our server provider - Aptum). I am migrating to a new server. Both the old and new server have Obsidian 18.0.65 (Update 2). The old server has no settings for DNS - which is good. That is what I want...
  9. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    Thanks for the additional insight, but where do I actually get the upgraded version to install?
  10. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    OK thanks for that info, but how do I do that if an upgrade for MariaDB isn't available in the Plesk Interface on the new server?
  11. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    Hello, I am moving from: Plesk Obsidian 18.0.64 Update #1 CentOS Linux 7.9.2009 (Core) running MariaDB 10.5.26 TO Plesk Obsidian 18.0.65 Update #2AlmaLinux 9.5 (Teal Serval) running MariaDB 10.5.22 I am unable to move any of my wordpress sites because the MariaDB version on the OLD server...
  12. R

    Issue Migrator Issues: php handler and Apache modules

    My Server is Hosted at Aptum. Their support is telling me the following: So, is this another bug with Plesk Obsidian and I should just ignore the warnings?
  13. R

    Issue Migrator Issues: php handler and Apache modules

    When I go to Tools & Settings > General Settings > Apache Webserver in Obsidian, I am not seeing any of these modules that it is telling me are on my old server but not the new one. When I go to the old server (Onyx) I am not seeing them either. So where are they and how do I install them?
  14. R

    Issue Migrator Issues: php handler and Apache modules

    PHP: I have added a domain and assigned the Service Plan identified as a problem to that domain. PHP-FPM 7.3.32 is now showing as running in Server Services, but I am still getting the preflight error message about Apache Modules: Has this test determined that I have these modules installed...
  15. R

    Issue Migrator Issues: php handler and Apache modules

    Migrating from Onyx to Obsidian (Version 18.0.38). I am getting three errors in the preflight for the migrator: This service plan on both servers have 7.3.32 FPM application as the php handler and it is installed on both machines so I don't understand what is causing the error. Is this...
  16. R

    Resolved Migration Error: Failed to dump the following data: Subscription (xxxx.com): Web server settings.

    Migrating from Plesk Onyx to Plesk Obsidian. In the migration pre-flight, I am getting the following error for each website I wish to migrate: Failed to dump the following data: Subscription (xxx.com): Web server settings. Not all data may be migrated. Error message: Command execution failed...
  17. R

    Issue CORS and IE11

    Hello, On my server, I have one domain pulling info from another domain that is on the same server using CORS. I have added [Header set Access-Control-Allow-Origin "*"] in additional directives for HTTP and HTTPS in Apache and nginx settings for the domain pulling the info from the other...
  18. R

    Resolved Symbolic link to system/domain.com/conf folder

    I have having difficulty running a program (Miva) on a new domain. With domains where it is running fine, there is a symbolic link at the root of the vhosts/domain.com/conf pointing to the conf files in the vhosts/system/domain.com/conf directory. I don't recall manually setting this up, but...
  19. R

    Resolved Security Check for WP doesn't change permissions

    Thank you IgorG. That fixed the problem. Robin
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