• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Issue Charset Issue

Robin McDermott

Basic Pleskian
Server operating system version
AlmaLinux 9.5
Plesk version and microupdate number
Plesk Obsidian 18.0.67 Update #2
We migrated to a new server in December and have noticed issues with the display of some characters in our web application:

Dvorský

1742300952489.png

Years ago when we had this issue, we added:

AddDefaultCharset ISO-8859-1

in Additional Apache directives to HTTP and HTTPS for each affected domain to overcome a similar problem with "special" characters (to us in North America).

I am wondering if we should be using a different charset? We do translate content into several different languages (Chinese, Japanese, Russian, Polish...) and don't want that to be impacted by any changes.
 
What PHP version are you using? We encountered such an issue when using an old MySQL connector from PHP 5.x.
 
Do your connection collation and charset match the database collation and charset?

SQL:
MariaDB [(none)]> SHOW SESSION VARIABLES LIKE 'character\_set\_%';
+--------------------------+---------+
| Variable_name            | Value   |
+--------------------------+---------+
| character_set_client     | utf8mb3 |
| character_set_connection | utf8mb3 |
| character_set_database   | latin1  |
| character_set_filesystem | binary  |
| character_set_results    | utf8mb3 |
| character_set_server     | latin1  |
| character_set_system     | utf8mb3 |
+--------------------------+---------+
7 rows in set (0.001 sec)

MariaDB [(none)]> SHOW SESSION VARIABLES LIKE 'collation\_%';
+----------------------+--------------------+
| Variable_name        | Value              |
+----------------------+--------------------+
| collation_connection | utf8mb3_general_ci |
| collation_database   | latin1_swedish_ci  |
| collation_server     | latin1_swedish_ci  |
+----------------------+--------------------+
3 rows in set (0.001 sec)
 
Sorry about that. I was under the impression you were getting the data from a database. In this case, the MariaDB part is not relevant.
 
Back
Top