• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. I

    Issue Automatic redirect instead of Default page

    Hello, Try to access "Tools&Settings->IP Addresses". Does 'example.com' specified as default site there?
  2. I

    Issue Server Error in '/' Application While access MailEnable Webmail

    Hello, It's a general ASP error. This problem could be related to webmail web config. To investigate it further, please contact our Support. You could create a ticket using the following link: https://cscontact.plesk.com/form/32/?Product=Plesk Thank you.
  3. I

    many access denied events

    Hello, This is normal behavior. It occurs on regular basis. Please ignore these messages. Regards
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    Need help to correctly import a large mssql database backup, Plesk 12.5

    Hello, > Am I right to zip the backup then upload using Import Dump? You may zip it or use SQL format as well. > Is that normal to take this long? I suppose that it is too long. To investigate this behavior, we need to check it directly on the server. Please create a ticket using the...
  5. I

    Local curl request go to Default Parallels Plesk Page

    Hello, It is necessary to check configuration files: # plesk repair web –n And reconfigure domain if any error: /usr/local/psa/admin/sbin/httpdmng --reconfigure-domain <domain_name> Regards
  6. I

    HELP! Import MySQL dbs from dead Plesk panel

    Hello, If MySQL server is running: It is necessary to backup all databases using the following command: # mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` --all-databases > all_db.sql And restore them on the destination server # mysql -uadmin -p`cat /etc/psa/.psa.shadow` «psa» <...
  7. I

    Wrong calculation and notification while using service plan add-on

    Hello, We need to check it directly on your server. So, please create a ticket for us. You can do it using the following link https://cscontact.plesk.com/form/32/?Product=Plesk Regards
  8. I

    Difficulty installing Joomla from Applications

    Hello coolemail2, Please provide us with the output for these commands: # php -v # /usr/local/psa/admin/sbin/php_handlers_control --list
  9. I

    Possible to reinstall web deploy?

    Hello hostking, Please try to remove it from features of windows and install it according to the following instructions http://docs.plesk.com/en-US/12.5/advanced-administration-guide-win/web-deploy-30.69594/
  10. I

    FTP Login: Error 425

    Hello resper, Please check that ports 20,21 and passive ports are opened and not filtered by firewall.
  11. I

    Server partitioning / server status

    Hello hollosch, To transfer Plesk data for example vhosts you need to copy all virtual hosts directories to new volume saving it's own permissions and then change path in Plesk configuration file: # grep VHOST /etc/psa/psa.conf #HTTPD_VHOSTS_D /var/www/vhosts HTTPD_VHOSTS_D /data/vhosts Use...
  12. I

    Resolved Configure Nginx to cache PHP generated files from PHP-FPM engine

    Hello Pejmanb, Merry Christmas and Happy New Year. To enable caching static files by nginx make sure to enable nginx support by Plesk /usr/local/psa/admin/bin/nginxmng -e then set `Serve static files directly by nginx` under Subscriptions - example.com - web server settings. Also you can...
  13. I

    Internal Server Error

    Hello Endys Labarca, By default all applications custom/APS installed in domains vhost directory i.e. C:\Inetpub\vhosts\example.com\httpdocs has access, read and execute permissions inside this directory. Make sure your application is placed inside .../httpdocs folder. Changing default Plesk...
  14. I

    MySQL memory usage alerts

    Hello meech, As far as I can see from screenshot there is enough RAM memory on the server. Changing Mysql memory usage levels to yellow and red can be caused by peak load on the server or warning levels are set to low values. In first case attempt to increase virtual memory size. In second...
  15. I

    Change default file types served by nginx reverse proxy

    Hello entim, To do it for all domains, please use the following script: mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa -N -e" select name from domains where webspace_id=0;"| while read i;do echo $i;/usr/local/psa/bin/subscription --update-web-server-settings $i -nginx-serve-static true...
  16. I

    Magento 2 needs MySQL 5.6, can not install ans plesk won't help!

    Hello Martijn Kleiboer, We will check this configuration on our test environment and update you here. Please do not use MySQL from this repo: https://dev.mysql.com/. Otherwise your Plesk could be corrupted. Also, could you provide us with the output of this command # mysql -V ?
  17. I

    Unable to export file as file: FTP network error.

    Hello occinodo, As I can see, /tmp has 982 Mb of free space, however the backup has size 2.40GB. To move the backup it is necessary to increase available space for /tmp.
  18. I

    Edit milter loglevel to show who tries to send mail.

    Hello Lars-Erik, This information contains in /var/log/maillog or /var/log/syslog. Please check these log files. And apply the KB article https://kb.odin.com/es/122888
  19. I

    Unable to export file as file: FTP network error.

    Hello occinodo, Could you provide us with output of the command 'df -h' from the local server to which you try to move a backup, please?
  20. I

    Tools & Settings links not working

    Hello Pablo_Medina, Seems that Plesk installation was not finished successfully. Please check that all Plesk components are installed and reinstall all Plesk updates https://kb.odin.com/en/9294. If it does not help, please enable debug log https://kb.odin.com/en/120101 and provide us with it.
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