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Hi all, I got an issue that MYSQL uses very high CPU. Even website sometimes down due unavailable cpu free space. Check this please : mysql 20 0 1278M 140M 5788 S (this is cpu in per cent) 189. 1.8 5h14:59 /usr/libexec/mysqld --basedir=/usr --datadir=/var/lib/mysql...

Hi all, Suddenly without changing anything in the website or the server. Today i couldn't visit /index.php blank page, i tried to understand the cause via reading the vhots configs there. Nothing i guess odd. Any thoughts ? My website runs on PHP 5.6.40 i know it's outdated. Should i share any...

Hi all, i am running Plesk Plesk Obsidian 18.0.25 trying to configure the vpn but i couldn't find the Virtual Private Networking options, i tried to install it. eventhough nothing. Any suggestions ? Yours,

Hi all, Is there anyway to read the log or the transactions of the user in the database ? to see all the actions made in the db ? Yours,

Hi, Running a website using FPM NGIX, unfortunately tried many explanations, even trying to add lines on ngix box, the website doesn't redirect from / to /index.php which shows blank page. Any idea ? Yours,

Hi all, After upgrading to Obsidian, 18.0.9 version, i receive this email all the time : I ve tried to stop notifications for Kaspersky but didn't come up with anything, Cron <root@vps......> [ -x "/opt/kav/sdk8l3/bin/kav8update" ] && (output=`"/opt/kav/sdk8l3/bin/kav8update" 2>&1` || echo...

Hello all, When the system backup my websites,system. always i have this error message : Warning: server "server" Cannot pack theme for vendor adminSTDOUT: Plesk version : 17.5.3 Yours,

Hi all, I have using google authenticator months ago, it was perfect. However, now trying to login, it says it is not valid !!! Even the phone not changed and not working ? Is it a bug or what ? Yours,

Hi all, I have the following error appears on the update log. ERROR: Failed to install or upgrade the extension 'MagicSpam Embedded Protection' (package: magicspam): [2017-08-15 03:13:39] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/filemng' 'psaadm' 'cp' '-r'...

Hi, I keep receiving hourly an email titled : Cron <root@xxxxx> /usr/bin/kcarectl --auto-update The IP xxxxxwas already used for trialing on 2017-04-18. FYI i got a license for 1 year. Tnx

Hi gents, After i have done migration from server to new server running the same version of plesk 17.5.3, i got html website shows 403 Forbidden nginx but i ve checked nginx log nothing special, in addition to that i got 2 websites running on wp, one of them working perfectly, another one Error...

Hi sirs, I cleaned almost 4 GB free in my disk, suddenly, now it's 3 395.88 MB every refresh in Server Information i see less .XX, what's the hell is this ? I am going to move to large server but, i will move this issue with me ? Any thoughts ? Yours,

Hi sirs, as my vps will expire in about 3 weeks, current one has 4GB RAM 20 GB storage, I would like to upgrae it to 40GB + 50 GB and 8 GB RAM, but it seems plesk cant detect all the changes automatically. Can i buy VPS and install fresh Plesk and use migration tool to import the old plesk with...

Hi gents, Onyx last version, CENTOS 6.8 I have added 50Gb disk, and i mounted it already on /mnt/vdb But when i use command dh -h It shown old disk only installed on /dev/vda1 100% used . How i can mount 2nd disk on the same directory and make it works ? I check FAQ there is no guide clear...

Hi gents, I have added 50Gb disk, and i mounted it already on /mnt/vdb But when i use command dh -h It shown old disk only installed on /dev/vda1 100% used . How i can mount 2nd disk on the same directory and make it works ? I check FAQ there is no guide clear with instructions Yours,

Hi gents, As you may noticed in the 2 previous days there was an issue with musqld update. many errors occurred, after recovering from the horrible situation, now i have Updates for 79 system packages are available (checked on Mar 16, 2017 03:35 AM) most of them are for plesk-php56 and mysql...

Hi all, as you may know this morning it was horrible for the previous mysql update. After i had the error of Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] I followed these lines: yum remove -y mysql yum clean all rpmdb --rebuilddb yum update -y wget -q -O -...

Hi folks, I am using Plesk 17017, Centos 6.7 recently i receive warning of disk usage i have a disk of 20GB, space free only 720MB, my websites use only 8GB, Is that logical Plesk uses 12 GB of space :eek: ? If not how i can remove log files ? how i can remove cache ? is there any tool to...

Hi folks, I am running a VPS based on Centos 6.8 pre-installed from the provider with licensed Plesk (OVH) Story :) Right now i see that i have Centos 6.8 and Onyx, just i am wondering if i updated to Centos 7.x, gonna lose my plesk ? Is there anyway to updated OS via Plesk ? Thank you in...

Good evening, Since i upgraded to Onyx version, i am facing constantly errors in my webmail server, 1st one is sometimes i cant connect to my email smtp.domaine.com faild to connect. 2nd issue when it works, to receive/send an email sometime it take more than 5 hours to send/receive! I have...