• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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    Resolved Server Hacked, How to fully secure it to avoid the hacking again?

    Dears, Hope you are doing well! Kindly note that I have Linux server (Centos 7) with Plesk 17 (Onyx) which recently has been hacked. So, I would like to know the security principle I can apply on the server to avoid the hacking again. Kindly note that the hacker uses other websites on the...
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    Resolved Login to Plesk from Power panel

    Dears, Hope you are doing well! Kindly note that I have this issue after upgrading to plesk 17.0.17 When trying to open Plesk from Virtuozzo Power panel i get the following: An internal error occurred in Plesk. Due to security reasons the option \'-show-password\' is no longer supported. Use...
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    Issue Back failed

    Dears, hope you are doing well! Kindly note that after upgrading to plesk onyx from plesk 12.5 in windows server 2012 i start to get this error while putting my backup in ftp storage: Error: server "server" Unable to resume an interrupted upload: Seek out of scope of a stream cache (current...
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    Issue Backup Error

    Dears, Kindly note that recently I have upgraded my plesk 12.5 installed on windows server 2012 standard to Plesk 17.0.17. So, after upgrading i start to get errors during Schedule backup. You can the errors below: Warning: domain "domain name.tld"...
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    Issue Opening Plesk from virtuozzo Power Panel.

    Hello, Would you please help me with this issue? I have Virtuozzo container for windows 6 intalled on windows server 2012 datacenter? I am trying to open Plesk Control panel from PVA power panel but it just show me the loading sign and nothing open. It takes too much time to open. what is the...
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    Resolved mail or user account creation in plesk

    hello, I have plesk 12.5.30 installed in virtuozzo container with windows server 2012, after migration to these new server, i tried to create an email addresses but i get the following error which appear just when checking the access to customer panel choice in plesk and when trying to create...
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    Resolved mail account creation

    please help me with error: hello, while i'm creating a mail account in plesk i get the following error: Error: websrvmng failed: Unable to convert a whole domain name '' into its Unicode form for human-readable display. IDNA error bit set: 1 A non-final domain name label (or the whole domain...
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    Resolved Plesk Backup

    Hello, Would You Please help me with this Problem? I have windows web server 2008 and plesk 12.5, the process of plesk backup agent hangs and consumes all the cpu which makes my server inaccessible or SO Slow. How can I solve this problem? Please note the backup schedule is at midnight but...
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    Resolved Open Plesk from Virtuozzo power panel

    Hello, Would you please help me with this issue? When i try to open plesk from virtuozzo power panel it shows me the url like "https://myvpsname:8443" instead of https://ipaddress:8443 which return to me dns error. please note that plesk is accessible when trying to open it as...
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    Question Email

    Hello, I have one domain which is hosted in plesk 12.5.30 for windows server 2008 std sp1. My mail server is Mailenable. I have created email accounts in my domain such as *@mydomainname.com I just want to configure the sending and receiving emails to be like this rule [email protected] to...
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    Question Antivirus

    Hello, Would You Please tell me If I can install Kaspersky endpoint antivirus on virtuozzo node? Thanks in advance.
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    Resolved Plesk sql server

    Hello, I have Plesk 12.5.30 installed inside virtuozzo container for windows 6. the operating system is windows server 2008 standard, I have a crucial Issue which is about plesk sql server(Mysql server). it shutsdown unexpectedly, i try to start it, it starts with no problem but after a while it...
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    Issue Server Error in '/' Application

    Hello, Would you please help me with this issue? i am having plesk 12.5 and windows server 2008 standard sp1. when i try to enter my website as http://mydomain.com/default.aspx or https://localhost/default.aspx or http://ip address of my domain/ default.aspx i get the following error: Server...
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    Question Cygwin with plesk

    Dears, Would you please help me with this? I want to run cygwin with plesk 12.5.30 in windows server 2012 because I want to connect ssh to my server, So, I installed and run it and connected to my server. After some days the owner permission of var folder changed from the name of user i...
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    Issue Cannot get embedded info for Customer or Subscription.

    Hello, Would you please look at these warnings and help me with it? I am sorry for the long message, but in the last days I got these warning during backup process I have searched the net and plesk KB for something related but found nothing, So, would you please tell me what these warning mean...
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    Issue PHP-CGI

    Dears, I am sorry for re-posting these but really i need help, what can i do? I have VPS which run plesk 11.0.9 and windows server 2008 standerd, recently i have noticed that it is too slow so I open the task manager to see the resources and found that there are multiple php-cgi.exe processes...
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    Issue php-cgi.exe high cpu usage

    Dears, I have VPS which run plesk 11.0.9 and windows server 2008 standerd, recently i have noticed that it is too slow so I open the task manager to see the resources and found that there are multiple php-cgi.exe processes running and uses most of the cpu. Please be informed that my website...
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    Issue Site Preview

    Would You please help me with these error? I have a shared windows server runs plesk 12.5.30 the preview works fine for all sites except one, it gives me a configuration error Unrecognized attribute "requestPathInvalidCharacter", note that attribute name are case sensitive. what could the...
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    Question Adding PTR record

    I have plesk 12.5.30 in windows server 2012, I want to add a ptr record with a subnet mask /32 but plesk raise an error "Error: Incorrect DNS record values were specified." So, Is there a way to add PTR record for single IP not for all Subnet.
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